Customer Service Agent

Other language(s):

English

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Hindi

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Portuguese

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ABOUT ME

I am a dedicated and customer-focused professional with extensive experience in the hospitality and service industry, including roles in restaurants, hotels, and customer service. I take pride in delivering exceptional guest experiences, managing high-pressure environments, and ensuring operational efficiency. My passion for hospitality drives my commitment to fostering positive relationships with clients and colleagues. I am eager to bring my skills and enthusiasm to roles within the service sector, contributing to organizational success and customer satisfaction.

EDUCATION AND TRAIN

ING

[ 1 Jan 2018 – 31 Dec 2018 ] Master’s of Bachelor Administration International Islamic University, Chittagong www.iiuc.ac.bd City: Chittagong Country: Bangladesh

[ 1 Jan 2012 – 31 Dec 2016 ] Bachelor of Business Administration International Islamic University Chittagong www.iiuc.ac.bd City: Chittagong Country: Bangladesh

LANGUAGE SKILLS

Mother tongue(s): Bangladesh

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

My Digital Skills

Computer literacy(Microsoft Word,Excel,Office,Powerpoint,Outlook,Adobe Photoshop) WORK EXPERIENCE

[ 3 Feb 2024 – 17 Nov 2024 ] Restaurant host

Md Najmul Hossain

Date of birth: 13 Jan 1993 Nationality: Bangladeshi Home : 1100-165, Lisbon, Rua Correeiros 211., Resident Card : 606J5R418, Lisbon, Portugal

Email: **************@*****.*** Phone: +351-********* Restaurante Tagide https://www.restaurantetagide.com/ Address: Largo da Academia Nacional de Belas Artes 19, 1200-289, Lisbon, Portugal

[ 5 Feb 2023 – 28 Jan 2024 ] Waiter

Monte Mar Lisboa- Restaurante https://www.montemar.pt/en/Lisboa Address: R. da Cintura do Porto de Lisboa Armazém 65, 1200-109, Lisbon, Portugal

[ 1 Sep 2021 – 20 Jan 2023 ] Sales assistant

Jardim Janota Ltd.

City: Lisbon Country: Portugal

[ 1 Sep 2020 – 30 Jul 2021 ] Customer service representative Gulf exchange limited

City: Lisbon Country: Portugal

[ 3 May 2019 – 1 Aug 2020 ] Customer service representative Qatar Airways

City: Doha Country: Qatar

[ 7 May 2017 – 19 Apr 2019 ] Room attendant

Royal Tulip Sea Pearl Beach Resort

City: Chittagong Country: Bangladesh

DRIVING LICENCE

AM

19 May 2024 –

18 May 2034

Motorbikes:

Contact this candidate