Medical Assistant Patient Care
Resume:
San Francisco Bay Area
**********@*****.***
Faviola Flores
SKILLS
Bilingual Medical Assistant with 30+ years of experience in the Medical field passionate about patient care and health center operations
EXPERIENCE
BASS Medical Group, Walnut Creek — Medical Assistant
April 2023 to August 2024
●Patient call triage
●Referrals to specialty offices
●Administer patient billing and copays
●Maintaining patient records
●New and current patient intake; supporting provider and staff appointments
●Maintain cleanly patient exam rooms
●Patient wound care
●Support providers throughout appointments and minor procedures/examinations.
John Muir Medical Center, Walnut Creek — Medical Assistant
January 2022 - November 2022
●Room patients (vitals, chief complaints, review medications)
●Administer Immunization, referrals and refills
●Perform EKG's, administer various injections and ear lavage
●Keep exam rooms properly stocked and sterilized
●Filter MD calls and respond appropriately
●Process faxes and sort accordingly
●Complete various patient forms
●Check out patients with proper MD orders
●Scheduling appointments
Center for Elders' Independence, Concord — Medical Assistant
June 2021 - December 2021
●Direct geriatric patient care
●Administer vaccines/injections
●Perform EKGs on patients
●Obtained patient vitals
●Prepare lab specimen
●Schedule patient appointments
●Assist doctors with processing refills for patient medication
●Provided support for daily senior activities to promote holistic care
Diablo Valley Oncology and Hematology Medical Group, Pleasant Hill — Medical Assistant
August 2017 - February 2019
●New and current patient intake; supporting provider and staff appointments
●Patient triage support
●Processed state disability insurance electronically for patients
●Support the chemotherapy unit, lab, and the clinic daily functions
●Directed patient messages to the physician team.
●Responsible for calling patients with various lab results and various imaging results.
●Processed appointment referrals and requests
Rossmoor Medical Associates, Walnut Creek — Lead Medical Assistant
July 2004 - July 2017
●Train new employees
●Supply Orders and Inventory
●Support management team in supervising staff
●Direct patient care: internal medicine,family medicine with emphasis on geriatric care
●Assisted in procedures including but not limited to: biopsies, women’s health procedures and wound care.
EDUCATION
Bryman College, San Francisco — Medical Assistant Certificate
February 1993
Armijo High School, Fairfield — High School Diploma
February 1992
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