Customer Service Delivery

Drives rapid, accurate customer service delivery processes for high-volume environment. Assists managers and other customer service associates to proactively solve issues. Takes customer orders when possible to alleviate strain on other staff members. Exhibits perseverance and ability to overcome unanticipated obstacles.

Manufacturing

Customer Service

Multi-tasking

Dependable

Efficient

Packaging and Sorting

Team Leadership

Communication

Operations Management

Amazon

Fulfilment Associate

Door Dash

Dasher

Receive and put away inventory

Get customer orders ready and pack them up

Load boxes into trucks for shipment

Use scanners to read bar codes on products

View prompts on screens and follow the direction for some tasks Troubleshoot problems

Ensure product meets quality requirements

Operate powered industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 40 feet. Equipment training and certification are provided free of cost. Delivered goods and services to customers on time and in excellent condition. Utilized GPS to optimised routes and continuously meet estimated delivery times. Communicate with customer to keep them up to date with their order. Make sure orders are complete before delivering it to customer. January 2024 - April 2024

June 2023 - December 2023

+570-***-**** · ****************@*****.***

1217 Jackson St Scranton, PA 18504

JANVIER DESIRE

PROFESSIONAL EXPERIENCE

STRENGTHS AND EXPERTISE

West Scranton High School

High School Diploma

EDUCATION

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