Unemployed
Resume:
TAYLOR MORALES
CONTACT
************@*****.***
Buffalo Grove, IL
linkedin.com/in/taylor-morales00
SUMMARY
Seeking a career that caters to passion for creativity and interpersonal relationships. Experience in customer service, sales, and patient care that contributes to an expertise in collaborating well with others. Superb work ethic is devoted to all tasks with professionalism and independence. A multi-talented individual with an aptitude for cross functionality that welcomes the potential for optimal and constant growth.
SKILLS
Microsoft Office
Google Workspace
Organization and
Efficient
Technology & Social
Media Savvy
Effective written/verbal
communication
Compassionate
Problem solving
Adaptable, quick learner
EXPERIENCE
Practicum – Multicultural Center
Western Illinois University, Macomb, IL 2023
• Observed and shadowed ambassadors within the women’s LGBTQ, Casa Latina, and Gwendolyn Brooks Cultural centers.
• Utilized social media marketing (Twitter, Facebook, Instagram), community outreach, and flyers to promote events.
• Collaborated with ambassadors to plan and host weekly events held at multicultural centers for Black history, Pride and LATINX Heritage Month.
• Illustrated excellent data collection management of each event and social media marketing activation using Excel and Google Docs.
• Greeted quests and conducted informative tours throughout the center.
• Promptly addressed customer inquiries via phone, email and in person. Volunteer Work
Western Illinois University Food Pantry
Macomb, IL 2021 – 2022
• Greeted and assisted customers with registration and personal information.
• Assisted customers walking the store, accessing, and distributing products.
• Exhibited empathy by aiding assistance to customers in need.
• Remained adaptable by assisting throughout the sales floor when needed in order to maintain service standards.
Community Threads & Wings Resale Shop
Arlington Heights, IL 2016 – 2022
• Organized the store, restocked, inspected, and priced items.
• Provided support to team members to establish a clean and safe sales floor for customers.
Omni Youth Services
Buffalo Grove, IL May 2017 – April 2019
• Collaborated with local police departments to help deter the sale and consumption of underage drinking with the “Your Actions Matter” campaign.
• Placed advertisements on liquor bottles and posters throughout liquor stores to help educate the importance of preventing minors from obtaining alcohol. EDUCATION
Bachelor of Social Work
Western Illinois University
2023
Associate in Arts
Forensic Science Technician
Certificate
Harper College
2021
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