Hala Elsadati
*** * *** **., *********, PA, ***02 717-***-**** *************@*******.***
Multi-Cultural Customer Service Ace
Customer service professional leverages educational background and a practiced understanding
of diverse cultural environments to produce positive results for both clients and companies.
Organized and efficient with a focus on proactively resolving dissatisfaction in ways that meet
the client’s needs and protects the interests of the company. Excellent in vibrant environments
with a cacophony of distractions, remaining focused on the goals and desired outcomes for
success.
Areas of Expertise
Customer Service e Filing e Correspondence
Attention to Detail e Document Publishing e Organization e Creative Problem Solving
MS Office Suite e Bi-Lingual in English and Arabic
Focused on win/win problem resolution with creative solutions satisfying the needs
of the customer and protecting the interests and goals of the company
Completely and competently answer all customer questions
Excel in multi-cultural environments with an understanding of the diverse sets of
unspoken needs and expectations
Administrative