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Continuous Improvement Customer Service

Location:
Norfolk, VA
Posted:
February 13, 2025

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Resume:

VOLUNTEER WORK

Carpenter’s Shelter, Alexandria:

Assisted with meal preparation and

serving for residents.

Garfield Terrace, Washington, D.C.:

Supported youth center setup and

maintenance.

Panda

Ngobeh

CYBERSECURITY MAJOR

Dedicated and motivated Cybersecurity student with strong problem-solving, communication, and teamwork skills. Seeking internship opportunities to gain hands-on experience in cybersecurity. Known as a quick learner committed to continuous improvement, with proficiency in Microsoft Office and virtual collaboration tools. Eager to contribute a cooperative and driven approach to a professional setting.

CONTACT

• ********@*****.***

• http://www.linkedin.com/in/pand

a-ngobeh

703-***-****

• Alexandria, VA

EDUCATION

Old Dominion University

Bachelor of Science in Cybersecurity

2022 – Present

Relevant Coursework: Computer

Information Systems, Graphic Design,

Intro to Cybersecurity

T.C. Williams High School

Advanced Diploma, Alexandria, VA

Graduated 2022

EXPERIENCE

RETAIL ASSOCIATE

FOOTLOCKER INC.

JULY 2023 – AUGUST 2023

• DELIVERED EXCELLENT CUSTOMER SERVICE AND

SUPPORTED PRODUCT SELECTION IN A HIGH-

PACED RETAIL ENVIRONMENT.

• DEMONSTRATED STRONG INTERPERSONAL SKILLS,

CONTRIBUTING TO A COLLABORATIVE TEAM

ATMOSPHERE AND MEETING SALES GOALS.

SUMMER YOUTH AIDE

YES PROGRAM, CITY OF ALEXANDRIA

JULY 2019 – AUGUST 2021

• ATTENDED CAREER READINESS WORKSHOPS AND

COMPLETED MODULES IN JOB READINESS AND

WORKPLACE CONDUCT.

• ACTIVELY ENGAGED IN DIGITAL LITERACY,

ENTREPRENEURSHIP, AND CIVIC ENGAGEMENT

SESSIONS.

• EFFECTIVELY UTILIZED VIRTUAL PLATFORMS LIKE

MICROSOFT TEAMS AND ZOOM.

SKILLS

• Communication and teamwork

• Time management and

organization

• Microsoft Office Suite (Word,

Excel, PowerPoint)

• Virtual collaboration tools

(Microsoft Teams, Zoom)

• Adaptability and eagerness to

learn

RECREATION LEADER

RCPA, CITY OF ALEXANDRIA

CURRENT

• SUPERVISES CHILDREN (GRADES K-5) IN SCHOOL-

YEAR AND SUMMER PROGRAMS, ORGANIZING

AND LEADING RECREATIONAL ACTIVITIES.



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