Pharmacy Technician Customer Service

Asha Partap

*** ***** **** ******, **********, NJ 07003

TEL: 973-***-****

Email: *************@*****.***

Profile

Experienced Pharmacy Lead Technician and Assistant Store Manager with a strong background in team leadership, operational management, and customer service. Proven ability to ensure efficient workflow and team performance with a keen attention to detail and proactive problem-solving skills.

Experience

CVS Pharmacy

Operating Manager (2022 - 2023)

Lead Pharmacy Technician (2023 - Present)

● Oversee pharmacy operations, ensuring compliance with company policies and regulations.

● Lead a team of pharmacy technicians, providing training and guidance to enhance performance.

● Manage inventory, including ordering and restocking medications, and conducting regular audits.

● Ensure accurate dispensing of medications and adherence to legal standards. Walgreens, Springfield, NJ

Assistant Store Manager (2018 - Present)

● Recruit, train, and manage employees, including temporary staff for peak periods.

● Develop and adjust employee schedules as needed.

● Implement disciplinary measures and ensure compliance with company policies.

● Handle store opening and closing responsibilities. Walgreens, East Orange, NJ

Pharmacy Technician (2014 - 2016)

● Assisted pharmacists with dispensing medications and managing inventory.

● Ensured patient confidentiality and compliance with HIPAA regulations.

● Prepared and labeled medications, including compounding dosages.

● Trained and supervised new pharmacy staff.

Shift Lead (2014 - 2018)

● Managed employee requests and compliance with company policies.

● Ensured adherence to health and safety standards.

● Provided coaching and training to team members.

● Handled register operations, daily intake, and cash deposits. Core Proficiencies

● Excellent customer service and communication skills.

● Effective management of inventory and pricing.

● Proficient in multitasking between management duties, employee training, and operational tasks.

Education

National Career Institute, East Orange, NJ

Certified Medical Assistant

References available upon request.

Contact this candidate