Data Entry Patient Access

**** ****** ******* **. ******, IL *****

630-***-**** *********@*****.***

Shevani Dua

My experience in the Healthcare is accomplished over the past nine years. I took up this job as it satisfies my desire to help all living beings with empathy and kindness.

Advocate Aurora Health – MOA at Walgreens Clinic Naperville IL

July 15, 2023- Feb 6, 2025

- Check In Patients with collecting copays, OOP or billing Insurances

-Rooming Patients for Vitals,

-POC Testing, Collect Culture if needed, Checking for Symptoms

-Calling Labs end of day

-Updating Vaccines Inventor and POC Inventory

-Complete Room check for expiring items / vaccines and check freezer temperatures on all Freezers

University of Chicago Medicine

Burr Ridge, Illinois

Patient Appointment Coordinator

Aug 19 2022- June 30, 2023

-Scheduling Patients with Ent/Urology and Plastic Surgery

-Entering encounters from Patients to the Care Team

-Following up with daily work to reschedule and schedule new Patients and updating Patients on their lab orders.

-Updating online referral from PCP and UCM Physicians and outside referrals.

-Updating Insurances on every call and verify Eligibility.

-Update Patients on Post Op appointments and upcoming Surgery schedules.

-Make sure Patients are on My Chart

CCI Chicago Cardiology Institute, Schaumburg, Illinois

Scheduler/ Patient Access

Dec 2021- May 30th 2022

-Working for their patient Scheduling and Patient Access.

-I take about 80 to 90 calls per day and handle all Patient concerns, Triage and forward to designated Nurses and scheduling of Patients Echo, Angiogram, Vein procedures.

HIS Medical Records, Willowbrook, Illinois

Reimbursement Specialist - Data Entry

July 2019- Dec 2021

-Manage and take calls from 5 different Radiology groups.

-Discuss Radiologists billings questions and insurance, COB, MVA claims and WC claims, payments and Data Entry follow ups on EOB and send coding reviews for errors.

Iron Mountain, Addison, Illinois — Data Entry

Representative

December 2018- February 2019

-Data Entry of hospital files

CVS, Mt. Prospect, Illinois — Client Representative

Nov 2018- Dec 2018

-Worked as a client representative prior authorization

-Updated and followed up with doctors office and patients on PA

-Put request through for PA

Walmart, Montgomery, Illinois — Pharmacy Technician

Aug 2015 - October 2018

-Preparing meds for patients - - Pricing/filling of subscriptions

-Receiving/verifying subscriptions

-Obtaining pharmacist's approval with insurance claims

-Maintaining pharmacy safety procedures, policies, and regulations

-Prior Authorization follow-up

-Stocking/Inventory

United Asset Coverage, Naperville, Illinois— Client Service Specialist

September 2001- May 2003

-Answering calls on ACD

-Open cases for clients and scheduled

-Support for their call systems

-Follow- up on inquiries

-Support for financial inquiries related to invoices and dispatch vendors on site

-Responsible for updating client’s protocol forms

-Helping new staff with training and guidance

-Actively promoting innovative ideas to increase productivity in call center

Motorola Employees Credit Union, Schaumburg, Illinois — Customer care specialist

August 1999- August 2001

-Answering member’s calls at the facility

-Adjusting payments for the members on their loans and other financial accounts

-Managing online payments for members

-Processing Visa credit cards and applications for approvals - Managed the Y2K transitions

EDUCATION

Clinton High School, Clinton, MS— High School Diploma

May 1993

University of Southern Mississippi, Hattiesburg, Mississippi — Pre-Med

May 1996

Non Active Pharmacy License/Inactive EKG Tech License,

Illinois September 2015

LANGUAGES:

English, Hindi, Punjabi, Urdu

Contact this candidate