Customer Service Data Entry
Resume:
**** ******* ********* *** *** ************@*****.***
Lott Shannon
Objective
To obtain any position in which my qualifications are related.
Skills & Abilities
Exceptional customer service skills, the ability to multitask, excellent communication and listening skills, and quick learner. I also hold a certificate of training for Data Entry from Potomac Job Corps
Experience
Allied Universal Security Services
Security Officer
Conducting formal patrol inside and outside of the perimeter.
Formulating Daily Activities Log of all incidents occurring around
the facility.
Enforcing client policies and procedures to all guest
while ensuring all unauthorized personnel keep off
property.
Completing all questionnaire which may appear in security
phone periodically.
Lastly, conducting 911 calls if necessary.
CVS Pharmacy
Customer Service
(05/01/2018-08/21/2021)
Process customer transactions.
Assist customers with passports and
personal photos.
Stock and restock all items on the sales floor.
Answers and transfers telephone calls to management.
Employees also assist customers moneygram.
Daily cleanliness and upkeep of the store.
Wake Correctional Facility
Correctional Officer
(04/2020-04/2021)
Enforcing policies and regulations to maintain order (in the event a policy is violated necessary disciplinary action such as formal paperwork will be conducted).
Verifying total number of offenders assigned each shift.
The ability to mentally react quickly and professionally at all times.
Informing offenders on resources available to them.
Officers are expected to report maintenance issues in their dorm log.
Correctional Officers are required to perform two formal locker searches daily.
Education
Miller-mOtte College
Certified Nursing Assistant 1:
Lectures on legal policies.
Book work
Handouts
Laboratory
Clinicals
Shaw University:
Social Work/Sociology:
Introduction to Social Work, Sociology, Introduction to Psychology, Gerontology, Criminal Justice, and Statistics.
Human Behavior I &II and the Social Environment
Social Work Micro, Mezzo, and Marco practice.
Introductory to Computers Concepts
Math 110, 111, and 112.
Sociology courses: Social Change and Social Problems.
Hickory High School:
High School Diploma
Basic Mathematics later advancing to Geometry.
Basic Language and Arts
Communication
The ability to effectively communicate with a diverse group
of people.
Maintaining eye contact
Be empathetic to others
Leadership
The importance of acting accordingly at all times.
To stand out from the crowd.
Being able to humble oneself and take constructive criticism.
The quality of showing empathy.
References
Available Upon Request
Contact this candidate