Bravin Manga
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Professional Summary
Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Detail-oriented and adept at making critical decisions, managing deadlines, and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Adaptable with extensive experience providing first-class results. Meets job demands and deadlines through a diligent work ethic and dedication to quality.
Education
High School Diploma
Maranda High School, Bondo, Siaya
Jan 2019 – Dec 2022
Bachelor of Science: Medicine and Surgery
Jomo Kenyatta University of Agriculture and Technology, Juja, Kenya
Currently Enrolled
Languages
English – Fluent
Swahili – Native Speaker
French – Conversational
Skills
Customer Satisfaction & Care Protocol Development
Fast Learner & Problem-Solving Abilities
Complaint Management & Conflict Resolution
Well-Organized with Strong Analytical Skills
Call Monitoring, Analysis & Emergency Call Handling
Active Listening & Customer Follow-Up
Strong Mathematical Abilities & Attention to Detail
Confident, Polite, and Friendly with a Positive Attitude
Confidentiality and Discretion
References
Eunice Mokaya
**********@*****.***
Dennis Kiplelgo
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