Talent Acquisition Human Resource

Nancy Elias

Human Resource Professional

Hickory, NC 28601 917-***-**** ***********@*****.*** www.linkedin.com/in/nancy-elias-71aa561ab/ Areas of Expertise

• Labor Relations & Collective Bargaining (CBA)

• HR Strategy & Leadership

• Compensation & Benefits Administration

(Equity Plans, Market Analysis)

• Talent Acquisition, Onboarding & Succession

Planning (Remote & Hybrid Teams)

• Employee Engagement & DEI Initiatives

• Compliance & Risk Management (FMLA, ADA,

ACA, OSHA, Workers Compensation and

Unemployment)

• Employee Advocacy & Talent Retention

Strategies

• Policy Development & Multi-State Handbook

Updates

• HRIS Management (ADP Workforce Now, Pay

Factors, Pay Scale Expert)

• Multi-site and multi-industry business

environments

• Workforce Analytics & Data-Driven Decision-

Making

Professional Experience

People Operations (Contract Role)

Classic Vacations LLC, Luxury Travel Company Remote, Based in CA 4/2024 – Present

• Introduced employee feedback programs, increasing engagement survey participation from 65% to 90% and boosting satisfaction scores by 25%.

• Processed bi-weekly payroll for 300+ employees across 32 states and 4 countries using ADP Workforce Now, securing 99.5% accuracy.

• Implemented a performance management framework, aligning individual goals with organizational objectives and improving performance ratings by 15%.

• Partnered with senior leadership to create workforce analytics dashboards, enabling real-time tracking of key HR metrics such as retention, engagement, and compliance.

• Directed business registration and licensing for operations in 10 new states, achieving 100% compliance. Human Resources Director

Zabar’s & Co., Inc., Gourmet Food and Houseware New York, NY 1/2019 – 4/2024 (Moved to NC)

• Mentored and developed a team of 4 HR professionals, increasing productivity by 25% through targeted coaching and skill-building initiatives.

• Negotiated and administered collective bargaining agreements with unions, accomplishing $200k in cost savings annually and a 75% reduction in grievances within six months.

• Executed annual compensation cycles, including salary adjustments, promotions, and bonuses, achieving 98% compliance with market benchmarks.

• Spearheaded a workforce planning initiative, improving headcount accuracy by 20% and reducing overtime expenses by 15%.

• Delivered compliance training, including PPE, sexual harassment prevention, and DEI programs, realizing 100% manager participation and improving workplace safety and inclusivity.

• Implemented ADP Workforce Manager, reducing manual errors by 80% in time and attendance tracking for 250 union and non-union employees.

• Designed a workforce planning initiative, resulting in a 20% improvement in headcount accuracy and cutting overtime expenses by 15%.

• Presented comprehensive manager training on conflict resolution, union interaction, and performance management, increasing leadership effectiveness by 30%. Compensation, Leave, and Benefits Specialist

DIRECTV, Inc. New York, NY 1/2008 – 12/2019

• Provided end-to-end benefits administration for 300+ employees, decreasing plan expenses by 10% while improving wellness program participation by 15% and attaining a 20% expansion in employee satisfaction through comprehensive communications and training sessions.

• Managed leave administration processes, including FMLA, STD, LTD, and ADA accommodations, ensuring 100% compliance and lowering processing time by 20%.

• Conducted monthly benefits reconciliation and validated invoices, saving $30k annually through accurate vendor oversight.

• Directed workforce analytics initiatives, producing reports for executive leadership that guided data-driven decision-making on benefit utilization and compensation strategies.

• Improved OSHA compliance and workers’ compensation processes, reducing workplace injuries and related claims by 15%.

• Ensured compliance of all federal and state regulations regarding benefits, compensation, and leave administration including (but not limited to) FLSA, ACA, EEOC, ERISA, HIPAA. Education: Bachelor of Arts in Business Management Monroe College Bronx, NY May 2010 Certifications

• Advanced ADP Workforce Now Certification

Certified 2015-2024

o Payroll Essentials Specialist; Workforce

Now Practitioner; Time & Attendance

Certification

• Workplace DEI Strategies Certificate (2021)

• Union Negotiation Fundamentals Certificate

(2022)

• Employee Relations & Conflict Resolution

Certificate (2022)

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