Lead Technician / Supervisor

Kyle Leal

Lead Technician / Supervisor

832-***-**** ****.***@*****.*** Dayton, TX 77535

CAREER OBJECTIVE

Results-driven and focused individual with a passion for delivering high-quality results. Possesses excellent skills in providing technical solutions and analysis for a variety of clients. Strong problem-solving and communication abilities allowing for successful project management. Diligent professional with proven skills in troubleshooting, diagnostics, and preventive maintenance. Aiming to leverage my abilities to successfully fill a role on your team. EXPERIENCE

LEAD TECHNICIAN / SUPERVISOR, Houston, Tx

Medical Science Center, November 2015-February 2023 Trained and certify new personnel on diagnosing and repairing oxygen concentrators across 4 different manufacturer's of equipment

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• Performed root cause analysis of issues to identify solutions quickly and efficiently.

• Ensure proper procedures are being followed and daily quota's are met

• Provided technical support to customers and staff at different locations Take care of walk-in customers by troubleshooting and presenting a proper and accurate estimate with same day turn-around times

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• Handle any ventilation, cpap and bipap machines that came in for service BIOMEDICAL TECHNICIAN, Houston, Tx

Medical Science Center, June 2013-November 2015

• Service O2 concentrators from 4 different manufacturer's

• Educate walk-in patients on the proper use and preventive maintenance of their device

• Ensure my daily quota for repairs were met

EDUCATION

HIGH SCHOOL DIPLOMA, Home

Christian Lighthouse Academy, June 2012

SKILLS

Resource Allocation Help Desk Support Employee Policies Issue Resolution Hardware Replacement Inventory And Supply Management Cost Estimates Data Analysis Resource Management Technical Guidance Technical Diagnostics Equipment Coordination Quality Assurance Testing Technical Competency Basic Tools Microsoft Excel, Word, PowerPoint, Outlook, Teams, Sharepoint Quickbooks; Billing, Invoicing, Etc Typist; 100 Wpm With 99% Accuracy Advanced Computer Knowledge CERTIFICATIONS

• Certified Resmed S9 and Airsense 10 Technician Certified Respironics Everflo, Millennium, Simply go, Simply go mini, Cough assist, Trilogy 100, 200 and 202, Remstar, System one and Dream station

Technician

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• Certified Devilbiss 525 and 1025 Technician Certified Invacare Platinum 5 & 10L and PerfectO2 Technician

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REFERENCES

References available upon request

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