Service Representative Customer
Resume:
RIZEL T. BOCADO
Salinas Dr. Lahug Cebu City
***********@*****.***
Job Objective: To secure a Virtual Assistant position leveraging my 4 years of BPO experience.
Summary of Qualification:
Highly motivated and detail-oriented professional with 4 years of BPO experience, seeking to
transition into a Virtual Assistant role.
Key Skills
● Communication and interpersonal skills
● Problem-solving and analytical thinking
● Time management and productivity
● Adaptability and continuous learning
Education:
Primary: Barili Central School 2020-2009
Secondary: Santa Ana Academy 2012-2013
Tertiary: Cebu Technological University, Barili Campus
Graduate of Bachelor and Secondary Education Major in TLE-HET 2017-1018
(Technology and Livelihood Education- Home Economics)
Cebu Technological University, Barili Campus
Work Experience
Substitute Teacher Santa Ana Academy Inc. June-August 2018
English as a Second Language Teacher Cebu International Junior School January February 2019
English as a Second Language Teacher Idea English Scv. June 2019- March 2020
Customer Service Representative Qualfon Cebu, Philippines February 2021-January
2025
Part-time ESL Instructor JP English April 2024- Present
Seminar Attended:
National Certificate in Food & Beverages Services March 18, 2017
CTU- Barili Campus
Cebu City, Philippines
Self- Enhancement for Better Teaching, And lesson planning November 16-17, 2017
CTU-Barili Campus
Cebu City Philippines
Upgrading Teaching Learning Styles November 22-23, 2017
CTU-Barili Campus
Cebu City, Philippines
Personal Data:
Civil Status Single
Gender Female
Nationality Filipino
Religion Catholic
Age 27 years
Birthdate April 29, 1997
Character Reference
Mary Grace Lucero
ACT High School Teacher
Ms. May Sombese
DepEd Teacher
Liza Mae Diaz
DepEd Teacher
I hereby certify that the statements above are true and correct to the best of my knowledge and beliefs.
Rizel T. Bocado
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