Project Management Customer Service

Tariro Danny Serima

Roanoke, TX 682-***-**** ************@*****.***

Summary:

Highly motivated and results-oriented professional with 20+ years of experience in education, technology, project management, procurement, and logistics. Proven ability to lead successful initiatives, deliver innovative solutions, and exceed expectations. Possesses a strong commitment to safety, customer service, and operational efficiency. Adept at managing complex projects, driving continuous improvement, and fostering collaborative team environments. Seeking a challenging position where I can leverage my diverse skill set and contribute to a dynamic and forward-thinking organization.

Skills:

●Leadership: Proven ability to lead and motivate teams, foster collaboration, and achieve shared goals. Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new procedures, and adjust to changing priorities.

●Problem-Solving: Adept at analyzing complex situations, identifying solutions, and implementing effective resolutions.

●Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and concisely.

●Technology: Proficient in using various software systems, including Microsoft Office Suite and project management tools.

●Safety Awareness: Strong commitment to safety, with experience adhering to and enforcing safety regulations.

Experience:

Commercial CDL A Driver 2023- Present

Transco Lines

●Safely operated and maintained Class A commercial vehicles to transport goods across interstate routes, maintaining 100% on-time delivery rate while adhering to DOT regulations and Hours of Service (HOS) requirements.

●Performed comprehensive pre-trip and post-trip vehicle inspections, documenting all findings in electronic logs and promptly reporting maintenance issues, resulting in zero CSA violations and maintaining fleet safety standards.

●Navigated challenging weather conditions and high-traffic metropolitan areas while maintaining defensive driving techniques, achieving accident-free record for over 100,000 miles of operation.

Bennet Drive Away

●Managed accurate cargo documentation including bills of lading, delivery receipts, and customs paperwork while coordinating with dispatch to optimize route efficiency and meet strict delivery schedules.

●Utilized electronic logging devices (ELD) and fleet management software to track driving hours, fuel consumption, and route progress, consistently maintaining compliance with federal and state transportation regulations.

Werner Enterprises

●Successfully completed numerous long-haul deliveries, demonstrating a strong commitment to safety and efficiency.

●Maintained a clean driving record and consistently met or exceeded performance expectations.

●Gained firsthand experience with safety protocols and procedures

US Express

●Executed loading and unloading procedures using various equipment including pallet jacks and forklifts, while ensuring proper cargo securement and weight distribution according to safety protocols.

●Established and maintained professional relationships with customers, warehouse personnel, and fellow drivers, contributing to a 98% customer satisfaction rating and repeat business growth.

●Implemented fuel-efficient driving techniques and route optimization strategies, reducing fuel consumption by 12% while maintaining delivery schedules and operating within company guidelines.

Co-Founder Greenhouse Technologies 2012 - 2023

●Conceptualized, launched, and successfully managed multiple ventures in the greenhouse technology sector.

●Led business planning, product development, market analysis, fundraising, and strategic decision-making.

●Demonstrated strong entrepreneurial spirit, business acumen, and leadership skills.

Trainer Greenhouse Academy 2021 - 2023

●Provided comprehensive online instruction and in-person tutoring to students across various ages and subjects related to agriculture.

●Developed engaging curricula, lesson plans, and personalized learning support.

●Demonstrated adaptability, passion for education, and ability to cater to diverse learning styles.

IT Specialist Government of Botswana Agencies 2006 - 2012

●Managed and maintained critical IT infrastructure for government agencies, ensuring optimal system reliability.

●Led technology implementation projects, proactively resolved technical issues, and provided comprehensive user support.

●Demonstrated expertise in IT infrastructure management, troubleshooting, network administration, and system upgrades.

Project Manager QYZ Enterprises (PTY) LTD 2000 - 2006

●Led diverse project teams, implemented robust project monitoring systems, and consistently exceeded client expectations.

●Managed project planning, budget management, timeline tracking, risk assessment, client communication, and stakeholder management.

●Demonstrated strong leadership, problem-solving skills, and ability to deliver results on time and within budget.

Education:

University of Arizona Global Campus BSc Cyber Security and Data Protection 2023 - Present

Certifications:

●Microsoft Certified: Azure Fundamentals (December 2024)

●Microsoft 365 Certified

●CompTIA Security+ (June 2015)

●(ISC) Certified in Cybersecurity (September 2024)

●Six Sigma (White belt)

●Lean Six Sigma (White Belt)

Additional Information:

Availability: Available to work flexible hours, including evenings, weekends, and holidays.

Home Office: Equipped with a reliable high-speed internet connection and a quiet workspace.

References: Available upon request.

Contact this candidate