Human Resources Employee Relations

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SARAH R. GONZALES,

MBA, SHRM-SCP

Coppell Texas

*******@***.*** / 940-***-**** / www.linkedin.com/in/sarah-gonzales-sphr PROFESSIONAL SUMMARY

Accomplished Human Resources leader with a proven track record across logistics, healthcare, manufacturing, and technology sectors.

Navigating complex employee relations is my specialty. I believe in enhancing relationships through conflict resolution and management development techniques.

Skilled in driving employee engagement, enhancing organizational dynamics, and implementing change. Leveraging a strong foundation in psychology and HR certifications, I excel in developing compliant, positive work environments through servant leadership and collaboration.

Expert in partnering with employees, management, and legal counsel to meet organizational objectives efficiently. Recognized for exceptional communication skills, maintaining a calm, assertive approach to foster productive and balanced workplace relationships.

HRIS and Payroll Systems: Paycor, Paychex Flex, Paycom, Proliant, SAP SuccessFactors, Paylocity, ICIMS, ADP Workforce Now, Workday, TriNet, & FrankCrum EDUCATION

Master's in Business Administration (MBA): Management, Texas Woman's University 05/2020

Achieved a 4.0 GPA in Master's Program; member of the NSLS Leadership Society

Completed electives in Conflict Resolution & Project Management; participated in the X-Culture international competition

Bachelor of Science: Psychology, Texas Woman's University 12/2007 HONORS & AWARDS

Society for Human Resources Management, Senior Certified Professional (SHRM-SCP), April 2021

President's List, Texas Woman's University – Achieved throughout undergraduate and graduate studies PROFESSIONAL EXPERIENCE

People Partner / Wallbox - Arlington, TX (Layoff) 04/2024 - 01/2025

Managed employee relations, responded to benefits, payroll, and policy inquiries for 100 employees.

Maintained 100% payroll accuracy, streamlining payroll operations in a fast-paced environment.

Enhanced employee satisfaction by implementing best practices in a dynamic setting.

Strengthened team performance through strategic talent acquisition and onboarding. HR Manager / The Container Store - Coppell, TX (Layoff) 10/2023 - 03/2024

Managed a team of 5 individual contributors (ICs) which supported 600 employees across two facilities.

Effectively resolved employee relations issues through conflict resolution and investigation processes.

Collaborated with leadership to create and implement programs that promoted a positive, engaging, and inclusive workplace culture.

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Senior Human Resources Business Partner / EverAg - Frisco, TX 12/2021 - 05/2023

Led change management initiatives to integrate newly acquired workforces, fostering seamless transitions and enhanced team cohesion.

Rolled out Lattice HRIS tools which enhanced organizational skills and supported company growth.

Spearheaded the development and refinement of job descriptions and compensation structures, ensuring alignment with organizational goals for a population of 500 employees.

Delivered responsive and proactive employee relations. Served as benefits & payroll administrator. HR Consulting Manager / HumCap HR & Recruiting - Plano, TX 06/2019 - 08/2021

Delivered tailored HR consulting services to a portfolio of 10-12 small businesses, improving problem- solving and client satisfaction.

Managed outsourced HR functions, including compliance, payroll, benefits, employee relations, and policy development, ensuring smooth integration with clients' internal teams. Human Resources Manager / Axiom Medical Consulting - The Woodlands, TX 07/2016 - 05/2018

Promoted to HR Manager in a dynamic telehealth company, driving impactful changes for a rapidly expanding remote workforce.

Built and led an HR team of three that scaled operations to support nearly 200 employees, with a focus on performance management and professional development.

Implemented effective HR strategies, enhancing payroll, benefits, and employee engagement systems.

Spearheaded initiatives that improved workforce satisfaction and streamlined HR processes, contributing to organizational growth.

HR Business Partner & Recruiting Manager / Trimac Transportation - Houston, TX 10/2011 - 07/2016

Enhanced employee relations and led investigations, successfully delivering critical reports and ad-hoc projects for the executive team.

Spearheaded compliance for a workforce of 2,500, ensuring seamless integration and adherence to regulations.

Conducted annual compensation analyses and managed performance appraisals, fostering a culture of high performance and strategic talent development.

Led a recruiting team of 8 ICs, efficiently screening and onboarding truck drivers to meet staffing needs. Implemented robust reporting systems and automated dashboards to track metrics. RECOMMENDATIONS

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