Business Intelligence Customer Service

Nathaniel Narofsky

331-***-****

*****************@*****.***

Aurora, IL 60504

Education

Degree:

Bachelor of Science in Operations and Information Management, May 2022 Northern Illinois University, DeKalb, Illinois

Degree-Focus in Business Analytics

GPA: 3.79

Scholarships: NIU Huskie Legacy Award, Pearson Publisher Departmental Scholarship, NIU Honors Excellence Award, Brian Osterberg Memorial Scholarship Licenses/Certifications:

Comptia A+ (Pursuant, Goal: March 2025)

Google IT Support Professional Certificate (Pursuant, Goal: March 2025), Class A CDL

Key Coursework

Statistical Software & Analysis, Database Management, Introductions to Python, Database Management Systems & Introductions to SQL, Enterprise Resource Planning Systems, Mathematical Modeling, Tools of Business Intelligence Keywords: ERP, Supply Chain, Business Intelligence, SAS software, SAP software, Analytics, MRP, Tableau, Microsoft Excel, Microsoft PowerPoint Work Experience

Amazon Logistics: Amazon Delivery Driver

West Chicago, IL August 2023 to December 2024

DSPs:

Reaska Corp: August 2023 – April 2024

6ixRings LLC: August 2024 – December 2024

Midwest Logistic Solutions: December 2024 – Present

• Timely Completion of Routes

• Organization of Workload

• Providing Good Customer Service

Community Advisor, Grant Towers, NIU Residential Housing, Dekalb IL Feb, 2021 – May 2022

Carhop, Sonic Drive-In, Boom Enterprises, Montgomery IL February 2018 – March 2020

• Ensuring correct arrangement of Frozen & Refrigerable Deliveries; & verifying complete stock

• Provide Friendly Customer Service to Guests

Contact this candidate