Technical Writer Financial Services

THOMAS F. REYNOLDS

******@***.*** www.linkedin.com/in/thomasfreynolds 908-***-****

Expert in investment accounting, fund administration, and technical writing. Detail-oriented and analytical thinker, with excellent management and people skills. Technical Writer Product Designer Investment Accountant Hedge Fund Administrator Editor Content Planner Fund Controller Private Equity Fund Administrator PROFESSIONAL EXPERIENCE

COLLABERA, Basking Ridge, N.J. 2024 - Current

Bank of America - Technical Writer, Governance (Consultant)

• Write procedures to establish and enhance the governance of front-line unit and control function adherence to policies, standards, and procedures.

• Meet with the governance team subject matter experts to understand functions and responsibilities.

• Propose efficiencies to new and current policies, standards, and procedures.

• Perform copy and line edits of new and published policies, standards, and procedures.

• Create PowerPoint decks for senior leadership.

RIDGELINE, New York, N.Y. 2022 - 2024

Senior Technical Writer

• Aided in the creation of a full-service asset manager SaaS platform that housed the entire lifecycle of a portfolio’s trading and accounting transactions.

• Researched and prepared weekly product release notes for an in the cloud financial services application.

• Wrote customer-facing documentation detailing new features and enhancements for use by asset managers, compliance officers, accountants, and operations personnel.

• Tested the user interface against the design.

• Met regularly with the design team to discuss upcoming enhancements and new features.

• Documentation emphasized navigating complex accounting and reporting processes, including foreign exchange gain/loss.

• Edited and rewrote APIs for clarity and conciseness. RGP, Parsippany, N.J. 2019 - 2022

Voya -Operations/(Consultant)

• Operations liaison responsible for completing monthly and daily accounting and reporting tasks.

• Wrote procedures for month-end/daily process and recommended changes to existing accounting controls and reconciliations.

• Worked with the accounting and operations teams to reconcile cash and suspense accounts. Morgan Stanley - Interim Accounting Manager/Technical Writer (Consultant)

• Documented policies and procedures for Morgan Stanley (MS) Hedge and PE funds.

• Detailed the intricate manual process of calculating management fee rebates to high-end MS clients.

• Wrote the process documents for carried interest and investment valuation procedures, which required the interpretation of numerous layers of Quantrix code.

• Liaised with Finance, IT, Human Resources, and other SMEs to detail current and future state procedures. IU Health. – Interim Accounting Manager/Technical Writer (Consultant)

• Closed the month-end books and records for Indian University (IU) Health, Inc.

• Edited and rewrote numerous policies and procedures. Stryker, Inc. - Technical Writer (Consultant)

• Wrote and edited policies and procedures for the Global Excellence Project.

• Authored the High-Risk Payments and the Assess Books & Records global policies. Wyndham Resorts, Inc. (Consultant)

• Member of an 18-person team charged with transitioning finance operations from Texas to N.J.

• Created a high-level Visio process flow that defined all functions within a specific area.

• Wrote detailed procedures in support of each Visio process flow, which were used by new hires in N.J.

• Worked on-site with business partner to understand and perform all aspects of job function.

• Booked, reconciled, and cleaned-up accounts that had been out of balance for the previous nine months. THOMAS F. REYNOLDS

******@***.*** www.linkedin.com/in/thomasfreynolds 908-***-**** SS&C INC., New York, N.Y. 2018 - 2019

Manager, Hedge Fund Services

• Managed a team of four across several hedge fund clients, primary client point of contact.

• Responsible for the final review of the monthly NAV package, which included the recalculation of foreign exchange gain/loss on foreign currency hedges and investments held in foreign currencies.

• Coordinated and managed the year-end audit with the client and the external auditors. SEI INC., Oaks, Pa. 2016 - 2018

Manager, Investment Management Services (IMS)

• Managed two supervisors and six analysts across two teams, point of contact for five clients.

• Reviewed the NAV for thirty-seven hedge funds and one PE fund.

• Recalculated the foreign exchange gain/loss on foreign currency hedges and investments held in foreign currencies.

• Coordinated year-end audits for the thirty-eight funds under my management. GRASSI & CO., New York, N.Y. 2015 - 2016

Senior Fund Administrator, Hedge Funds

• Daily point of contact for hedge fund clients, reconciled Monthly and Quarterly NAV.

• Compared monthly budgeted expenses to actual expenses based on expense limit.

• Reviewed and sent Monthly and Quarterly investor capital statements. KOGER, INC., Paramus, N.J. 2014 - 2014

Business Analyst, Private Equity

CITI HEDGE FUND SERVICES NORTH AMERICA, Jersey City, N.J. 2008 - 2013 Assistant Vice President, Hedge Fund Administration CREDIT SUISSE, Summit, N.J. 2004 - 2008

Assistant Vice President, Hedge Fund Administration BEACON HILL ASSET MANAGEMENT, Summit, N.J. 2002 - 2004 Controller of Fund Trading

NOMURA SECURITIES, New York, N.Y. 1998 - 2002

Financial Analyst, Equity Controllers

EDUCATION

• MBA, Finance, Fordham University, New York, N.Y.

• B.S., Finance, Manhattan University, Riverdale, N.Y. COMPUTER SKILLS

• Google Docs and Sheets

• Microsoft Word, Excel, and PowerPoint

• Vizio, PowerPoint, Oracle, Advent Geneva, Investran, HegdeTek

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