Grocery Night clerk

Nithiyanandan Bagawathsingam

Vaughan, ON

Cell: 647-***-****, Email: **********@*****.***

grocery night clerk

RELEVANT SKILLS & EXPERIENCE

Able to lift and do physical work like sorting, stacking, putting away products, loading and unloading delivery trucks in a timely manner in order to meet delivery deadlines and customer commitments

Responded to customers concerns by telephone or in person

Answered inquiries, resolved problems and entered data into the database using MS Excel

Attentive listener who takes direction easily and is able to offer solutions to day to day problems

Demonstrated ability to complete tasks on time in a fast-paced work environment

Responsive to clients’ needs; able to offer creative solutions to solve their problems

Follow health and safety requirements as per company’s guidelines

Adept to work as part of a team and take initiative independent to direct supervision

Thrives on challenges and seeks to exceed the expectations of customer & employer

Self-motivated, dedicated, hard-working, respectful and a punctual employee

Languages: English, Tamil and Sinhalese

Computer skills: Diploma in computer software and computer hardware

CUSTOMER SERVICE

Ability to resolve complaints or customer issues successfully and professionally

Maintained knowledge of product selection, features and benefits

Ability to multi-task, while being attentive to customers and remaining flexible as per needs

Ability to build rapport with clients & connect with them to evaluate their changing needs

Provided support and constructive feedback to improve the performances

WORK EXPERIENCE

Producer, Rupavahini TV (National Television, Sri Lanka) 2007–2022

Producer, Rupavahini TV (National Television Sri Lanka) 2022–2023

Public Relations Officer Rupavahini TV (International Relation Department) 2018-2022

Customer Service Representative “I-Context Sri Lanka (e-learning platform) 2017–2023

Producer e-leering projects for “I-context” Sri Lanka

EDUCATION & TRAINING

Degree BFA, Annamalai University, Chidambaram, India

Diploma IIMC (Development Journalism), New Delhi, India

Diploma in Computer Software, Sri Lanka

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