Customer Service Representative
Resume:
Leah Gibson
Memphis, TN *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Hospitality Manager
Topgolf - Memphis, TN
August 2023 to Present
Opening and closing the venue. Golf services department scheduling and retail inventory. Coaching and development of playmakers. Tee line presence, always assisting playmakers with all transactions and guest interactions.
District Manager
Cook Out Restaurants - Memphis, TN
November 2020 to July 2023
Overall responsibility for multiple stores. Inventory, scheduling, labor and food cost. Making sure stores are running properly. Meeting sales goals. P&L
Customer Service Representative
AT&T - Ocean Springs, MS
September 2018 to November 2020
Customer service representative, top sales on individual team two years in a row. Summit winner in 2020. Assistant General Manager
Wendy’s - Greenville, MS
March 2016 to November 2018
Second in command in overseeing all operations of the restaurant I'm a hard worker I love interacting with people my work is my passion
Asst. Store Manager
Ruby Tuesday - Diberville, MS
December 2013 to March 2016
HOSTESS/SERVER CASH HANDLING, PREP, STOCK, PREPARATION OF ALCOHOL BEVERAGES Education
certificate in cosmetology
Virginia College - Jackson, MS, US
2011 to 2013
Skills
• Microsoft Office (10+ years)
• Supervising Experience (10+ years)
• Database Administration (10+ years)
• Restaurant Management (10+ years)
• Cooking (10+ years)
• POS (10+ years)
• Food Safety (10+ years)
• Management (10+ years)
• Profit & Loss (10+ years)
• Retail Sales (2 years)
• Inventory Control (10+ years)
• Restaurant Experience (10+ years)
• Payroll (10+ years)
• Food Preparation (10+ years)
• Food Handling (10+ years)
• Customer service (10+ years)
• Leadership (10+ years)
• Kitchen Management Experience (10+ years)
• Retail Management
• Hospitality Management
• Store Management Experience (10+ years)
• Budgeting
Certifications and Licenses
Food Handler Certification
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