Server, customer service

Eva Sonzala

Server

Eva Sonzala - **** Carlisle Dr., Austin, TX 78757

Phone: 512-***-****

Email: ***********@*****.***

ㅡ

Key Skills

Leadership Cash Handling

Customer Service Verbal Communicator

Management Duties Hospitable

ㅡ

Experience

Server and Shift Lead

Via 313

December 2022 - January2025, Austin, TX

● Assisted management with brainstorming solutions and new ideas.

● Performed waitress duties, including serving, hosting, running, and takeout orders.

● Trained multiple new staff members.

● Ensured that the highest level of cleanliness, service, and food was provided.

Front of House Staff

Pinthouse Pizza

January 2022 - October 2022, Austin, TX

● Participated in all front of house tasks, including serving, bussing, food running, and takeout orders.

● Perform opening and closing duties, not limited to: counting registers and tips, bussing tables, rolling silverware, and general maintenance/cleaning.

● Responsible for ensuring that all patrons' needs are met and that the utmost level of customer service is established.

Hostess and Cashier

Be More Pacific

February 2019 - January 2020, Austin, TX

● Handle administrative tasks including cash handling and customer service in a fast paced environment.

● Greet customers, take customers orders, run food to tables, and ensure that the restaurant is operating efficiently.

● Perform opening and closing duties, not limited to: counting registers and tips, bussing tables, rolling silverware, and general cleaning plus maintenance of the front of house.

ㅡ

Education

Aveda Art Institute/Esthetician

October 2023-June 2024 Austin, TX

International People’s College /International Student January 2020-July 2020 Helsingor, DK

Texas Online Preparatory School

August 2016-June 2019 Austin, TX