High School Customer Service

Jean C. Ramirez

** ***** ** *******,** *****

973-***-****

**************@*****.***

EDUCATION:

passaic,N.J

passaic high school Certificate: High school diploma Fortis Institute Wayne, N.J

Certificate: Electrical Systems Technician April, 2019 RELATED COURSES AND SKILLS:

• Electrical Theory: Ohm’s Law, resistors, circuits and measuring instruments.

• Residential Wiring, wiring methods, conductor sizing, circuit layout and wiring diagrams.

• Home Integration/home network systems.

• Alarm Systems, including: Fire, Smoke, Heat and CO alarms; UL standards, location requirements and installation.

• Low Voltage Wiring: audio, video telephone, computer networking and wireless systems.

• Data, Voice and Video Cabling: preparation, handling, installation, termination and testing.

• Ability to read and interpret schematics and blueprints.

• National Electric Code and OSHA safety requirements. EXPERIENCE:

2017- 2018 Alvarez Funeral Home Paterson and Passaic, NJ Funeral Associate/Helper

• Perform variety of tasks during funeral, such as placing casket in parlor or chapel prior to service; arranging floral offerings or lights around casket; directing or escorting mourners; closing casket; and issuing and storing funeral equipment.

• Assisted in the office with paperwork and payments

• Managed floral arrangement details with local florists

• Assisted driver with nursing home removals

2018- 2018 (Seasonal/Part time) Hollister, Willowbrook Mall Wayne, NJ Customer Service Associate/Brand Representative

• Provide customer service on sales floor and at register

• Operate cash register to charge out purchases

• Brand Representative

2018- 2019(part time time) New Era belleville Nj

• Provide services to different warehouse

• Changing Old fixtures to LED lights

2019-2020 (full time) MBH

• Residential remodeling of electrical wiring

• updating old panels to newer Br panels

• running new circuits (12/2,14/2,10/2,8/2)

• changing old indoor/outdoor fixtures in residential areas

• Diagnosing critical problems in the home

• trouble shooting and solving issues

2020-2022 (full time ) iron mountain/make-space

• Load unload, move stack and stage product and materials using a forklift electric pallet jack,turrets, or other power equipment.

• warehouse team lead

• Receiving and Shipping. Make sure orders and - shipping has the right label and bar code to be ship to the right place, loading and unloading loads.

SKILLS: Excellent Customer Services, time management, easily meet deadlines even during high-stress situations, active listening skills Computer: Microsoft Word, Power Point, Internet and Email. Languages: Bilingual English/Spanish

NJ Driver’s License

REFERENCES: Available Upon Request

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