Customer Service General Manager
Resume:
Ana I. Garcia
I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I have a strong work ethic and effective communication skills. I am eager to contribute to dynamic team and support organizational skills.
Experience
Education
2023 – 2024 A-Max Auto Insurance
Displayed great customer service and communication skills by maintaining a strong relationship with the customers.
In charge of handling important personal information and payments made by the customer.
Gained computer skills and knowledge with the websites used to provide information for the customer.
In charge of money handling at the end of each shift.
2022-2023 Verona’s Italian Restaurant
Performed both opening and closing shift duties such as setting up the dining area, cleaning the bar and making sure the supplies were restocked.
Took orders from customers for both the kitchen and the bar.
Took the payments in cash as well as with card and treated the customers with enthusiasm and respect.
2022 - 2023 GILS Elegant Catering
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Assisted in training new servers.
Ensured that each guest was treated and served courteously, quickly, and efficiently.
Displayed enthusiasm and knowledge about restaurant’s menu and products.
2021 – 2022 Little Caesars
General Manager
In charge of money handling for the opening and closing shift, while also overseeing the daily deposits.
Developed and implemented operational strategies to improve efficiency, reduce cost, and maximize customer satisfaction.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Ensured compliance with local health department regulations regarding food safety standards.
Supervised employees through planning, assignments, and direction.
Created schedules and monitored payroll to remain within budget.
Texas Can Academy
Dallas, Texas
High School Diploma
05/2019
Skills
Order Management
Guest Engagement
Quality Control
Effective Customer Upselling
Cash Handling
Contact
2303 Bamboo Street
Mesquite Tx 75150
***********@*****.***
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