Independent Contractor Call Center
Resume:
Robert Hawkins
Boise, ID *****
*********@*****.***
To obtain gainful employment as an independent contractor Authorized to work in the US for any employer
Work Experience
Independent Contractor
LYFT/ DoorDash, postmates- over 1000 successful deliveries 98percent customer satisfaction rating April 2019 to Present
Drive my vehicle for Lyft and Uber and food deliveries for Door dash and Postmates. Benefit Advocate
Concentrix, Inc
April 2019 to July 2019
Worked in Call center receiving inbound calls and serving United Healthcare members with questions pertaining to claims and benefits
Developmental Aide Teaching
A New Hope, LLC
November 2018 to April 2019
life skills and independent living skills to developmentally disabled adults. Line Cook
Blue wave - Idaho Falls, ID
May 2006 to May 2012
I was manager, bartender, cook and sometimes server for a busy sports bar and grille in Idaho Falls for 6 years, plus I have over 20 years of experience in the food service industry Education
High school diploma
West Yellowstone High School
May 1981
Skills
• Relationship building (10+ years)
• Excellent verbal and written communication skills (10+ years)
• Strong attention to detail
• Strong competency across various technology platforms
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
• Driving (10+ years)
• Developmental Disabilities Experience (Less than 1 year)
• Medication Administration (Less than 1 year)
• Microsoft office, teams, zoom
• Meal Preparation (10+ years)
• Delivery driver experience (2 years)
• Shuttle driving (1 year)
• Route driving (2 years)
• Box truck
• Commercial driving (10+ years)
• Tractor-trailer (10+ years)
• Customer service
• Schematics
• Communication skills
• English
• Courier
• Time management
• Organizational skills
• Cold calling
• HIPAA
• Sales
• Typing
Certifications and Licenses
Driver's License
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