It Support Computer Operator
Resume:
JOSE GONZALEZ
Waterbury CT, *****
**********@*****.***
OBJECTIVE: A responsible thorough professional who is seeking a career opportunity in the IT field. Noted among peers for initiative, committed, enthusiastic and a strong leader with a desire to learn and excel at a detailed level in order to meet clients needs .
Hardware: ES9000 I.B.M. 3090, 3083, 4381, 4341, 3031, 2710, 3705, 3725, 3880, 3990, all I.B.M. Printer Equipment and most Communication Equipment XEROX 4635,8465 SERIES.
Software: VM, OS/MVS/XA, FTPS, JES3, JES2, DOS/VSE, DOS/VSM, JCL, OMEGAMON, ROSCOE, CICS, PUTTY, CA-SCHEDULER,AS/400,ISERIES,TANDEM,WINDOWS/98, WINDOWS 2003,CA-7,CONTROLS-M,AUTOSYS, H-P OPENVIEW,ORACLE,VERITAS NETBACKUP ON UNIX SYSTEM,DATA PROTECTOR. AIX Operating system.
OPPENHEIMER & CO INC IT SUPPORT
85 BROAD STREET 8/2016-TO-12/2024
NEW YORK, NY 10004
MONITOR SYSTEM RUNNING ON CA-7. ENSURED ALL DAILY,MONTHLY JOB WERE COMPLETED FULLY AND ON TIME. MONITOR AND CONTROL IBM 3090 RUNNING IN A AS/400 JES3 ENVIRONMENT. CREATE SUPPORT TICKETS . RENAME FILE AND RERUN THAT THAT FAIL. HELD TURNOVER BETWEEN SHIFTS TO ENSURE A SMOOTH TRANSITION. RUN JOBS AND RESTART JOB THAT FAIL.
UNIVERSITY OF MEDICINE & DENTISTRY OF NEW JERSEY COMPUTER OPERATOR
65 BERGEN STREET FEBRUARY-2011-TO - AUGUST 2016
NEWARK, NJ 07101-1709
Run daily batch cycles on a Z/OS. Restart any job that may cancel. Create heat tickets and send them to the appropriate support team. IPL SYSTEM, Run daily backup and send tapes to offsite. Run all batch cycles on a CA-7 system. Ensured all daily, monthly and quarterly jobs were completed fully and on time. Monitor the system for equipment failure or errors in performance. Answer telephone calls to assist computer users encountering problems. Operate spreadsheet programs and other types of software to load and manipulate data in order to produce reports. DOS/MVS system and ICCF.
Consultant/Contractor COMPUTER OPERATOR
NEW YORK,NY January 2007 – FEBRUARY 2011
Ensure all system documentation is up to date. Ensure all standards and procedures are maintained. Ensure all users are satisfied and their needs are met. Update any ticket in Remedy or Magic. Reset Cisco server and switches. Held a major role in coordinating month and year end processing. Held turnover between shifts to ensure a smooth transition.
Novartis Pharmaceuticals Corp. SR COMPUTER OPERATOR
1 Health Plaza,
January 12,2005 – January 20,2007 East Hanover, NJ 07936
Ensured that all system documentation is up to date. Developed, maintained and enforced standards and procedures. Identify training needed for computer operations and production staff. Maintained, monitored, and enforced Data Center incident reports. Ensure that all incidents were reported and resolved. Ensured that all system and data files are backed-up and that all backups were properly stored in-house and off-site. Ensured all daily, monthly and quarterly jobs were completed fully and on time.
HSBC Bank SR COMPUTER OPERATOR
462 5 Ave JUNE 6, 2003 – JANUARY 20, 2005
New York N.Y.10018
Send all backup tapes to Iron Mountain offsite location. Checked all Data Center incidents and ensured that they were reported and resolved. Ensured that all system and data files were backed-up. Maintained data center for all aspects of the company including all financial packages and payrolls. Ensured that all system procedures‘ documentation were up to date. Monitored job flows and their batch job condition codes.
OPPENHEIMER & Co Inc Data Center Supervisor
125 BROAD STREET NOVEMBER 12, 1985 - JUNE 20, 2003
New York, NY 10004
Monitor job processing cycle and maintained system alerts. Maintained a disaster recovery plan for mainframe and other systems. Maintained Data Center Hardware/software maintenance agreements, inventory and supplies. Supervise a staff of up to 10 including Operators, Tape Librarian and Print operator. Maintain, monitor and control IBM 3090 running in a AS/400 JES3 environment. Document and report all events that affect the operational environment directly to the Assistant Operations Manager.
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