E: *************@*****.*** 208-***-**** A: Spokane Valley, WA 99216
PROFESSIONAL SUMMARY
Collaborative leader dedicated to partnering with team members to promote an engaging & empowering work culture. Documented strengths in building & maintaining relationships with a diverse range of clientele in dynamic, fast-paced settings.
WORK HISTORY
Sweet You Design's - Renovation Specialist
Spokane Valley, WA
09/2022 - Current
Spokane Eye Clinic - Triage Coordinator
Spokane, WA
02/2024 - 09/2024
Studio 107 - Wine Attendant & Staff Manager
Coeur D'Alene, ID
09/2021 - 10/2022
Republic Taphouse - Server
Post Falls, ID
05/2020 - 09/2020
SKILLS
EDUCATION
Ravvi's Yogapadshala
Paphos, Cyprus
04/2019
300 YTT
Yoga Therapy And Teacher Training
Decorating & Staging Academy
Chicago, IL
2016
DSA Certified
Interior Decorating
North Idaho College
Coeur D' Alene, ID
2015
Associate of Arts
Business, Music
Azusa Pacific University
Azusa, CA
2014
Bachelor of Arts
Music & Vocal Production
• Specialized in Airless Painting
Cultivated client trust & loyalty through transparent communication & exceptional results.
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Cleaned job site after project completion, removing all materials
& inspecting for inconsistencies in paint or epoxy application.
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Maintained a clean & organized workspace, minimizing disruptions for clients during projects.
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Counseled patients via phone according to doctor guidelines, advising on provider-established plans of care.
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Relayed triage information & facilitated communication between provider and patient.
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Obtained case history & gathered triage information to determine appropriate avenue for care.
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Scheduled appointments for patients requiring triage services while consulting directly with provider.
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Shared knowledge of Food & Wine menu items & flavors, enabling customers to make personal decisions based on taste & interest.
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Worked with POS system to place orders, manage bills, & handle complimentary items.
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Collaborated with team members to improve overall service quality and guest experience.
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Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
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• Worked with POS system to place orders, manage bills, and
• Innovative Individual
• Exceptional Customer Service
• Balanced Work Ethic
• Team leadership
• Operations management
• Powerful communication
• Ranked in Top of Class
• Study Abroad
• Dean's List Spring 2016
• NIC Jazz Ensemble Member
RAE ERICKSON
R
E
Thomas Hammer Coffee - Lead Barista
Coeur D'Alene, ID
05/2018 - 06/2019
Teibel's Family Fine Dining - Cocktail Bartender
Schererville, IN
06/2017 - 04/2018
INTERESTS
Vocal Embodiment, Yoga, Cooking & Land Stewardship; Balancing physical health with mental, emotional & environmental wellness. handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
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Maintained & operated espresso machines, commercial coffee brewers & grinders.
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Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
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Mentored new staff members on proper techniques for espresso preparation & milk steaming, ensuring high-quality beverages.
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Collaborated with the management team to develop innovative beverage recipes, increasing sales & customer satisfaction.
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Adhered to state laws regarding alcoholic beverage services & customer regulations.
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Upsold menu items to customers, driving up per sale revenues & maximizing profits.
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• Kept bar stocked with liquors, juices & garnishes Mixed unique & interesting cocktails for customers, including bar specials.
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Cultivated strong relationships with repeat customers, engaging in friendly conversation & memorizing drink orders to promote loyalty.
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