Customer Services Be A
Resume:
RONNIE B. FIGUEROA
Brgy pag asa * imus cavite
****************@*****.***
OBJECTIVES
To be a service to a reputable organization and earn a position therein that maximizes the use of my knowledge, skills and potentials in contributing to a goals and success of the institution.
PERSONAL SUMMARY
An articulate, presentable and sales hungry individual who can thrive in any fast paced and commission based retail environment. Possessing the ability and confidence to contribute to the smooth running of a company and possessing the ‘can do’ attitude required to be able to get things done. Able to communicate well with customers and demonstrates a helpful attitude at all times on the shop floor. Polite and professional with excellent customer services skills, and is experienced at having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value. I have a flexible and positive approach to everything I do and is able to work effectively on my own and as part of a team.
QUALIFICATIONS
•Service oriented to ensure customer satisfaction
•Excellent socials And communication skills
•Appreciate the value of team work, energetic sincere and hard working
•Basic knowledge of computer Microsoft word, internet
•Highly organized and able to handle multiple tasks
EDUCATIONAL BACKGROUND
COLLEGE :CAPITOL INSTITUTE OF TECHNICIAN – BACOLOD CITY
(2000 to 2002)
SECONDARY : DONA MONSERAT LOPEZ MEMORIAL HIGH SCHOOL
(1996 - 2000)
ELEMENTARY : GASTON MEMORIAL ELEMENTARY SCHOOL
EMPLOYMENT EXPERIENCES
RRW REPAIR SHOP AND CCTV INSTALLATION
TECHNICIAN
JULY 2017 UP TO PRESENT
JEZZZINE AUTO MAINTENANCE WORK SHOP (FOLLOW UP CLERK)
Sharjah U.A.E
DEC 2015 TO FEB 2016
TECHNICIAN (DUBAI)
APRIL 2016 TO JULY 2018
VR Repair Shop (Technician)
Philippines
November 2011 – December 2013
RBB GAMEZSHOP (Technician)
Philippines
December 2010 – October 2011 Jobs and Responsibilities:
Installing and testing new software.
Diagnosing and trouble-shooting hardware failures.
Fixing all customers’ concerns with the unit.
Ensuring a quality service to every customer.
Setting-up and maintaining back-up system for files server.
TOCOMS Philips Daps ( Salesman) December 2009 – November 2010
Mediavision Hitachi (salesman)
December 2008 – July 2009
CYA Industries Inc. GE/ARESTON (Salesman)
January 2006 – December 2006
Whirlpool Appliance (Salesman) October 2004 – March 2005
Jobs and Responsibilities:
Supporting the store team and manager to increase revenue streams and profit targets.
Providing a friendly and helpful service to customers.
Maintaining high standards of presentation and cleanliness across the store.
Demonstrating good product knowledge to customers on key promotions and offers.
Providing cover in other areas during periods of holidays and sickness.
Approaching customers that may require assistance if you are on the shop floor.
Carrying out stock replenishment and making inventory weekly and monthly.
Ensuring all areas of the store remain tidy at all times.
PERSONAL INFORMATION
•AGE : 42 YRS OLD
•BIRTH DATE : February 12, 1982
•ADDRESS : PAG ASA 2 IMUS CAVITE PRIMAVIDA SUBD
•CIVIL STATUS : SINGLE
•HIEGHT : 5”9
•RELIGION : Roman Catholic
•CITIZENSHIP :FILIPINO
References available upon request
I HEREBY CERTIFY THAT THE ABOVE INFORMATION ARE TRUE AND CORRECT TO
THE BEST OF MY KNOWLEDGE AND BELIEF
RONNIE B. FIGUEROA
Applicant
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