Customer Service Agent
Resume:
Robyn Rozell
Big Bear, Ca 92315
*************@*****.***
Skills
• Conflict Resolution
• Computer literate Helped with Recovery of their Pets
• Adaptive Learner
• Available for all shifts
• Great problem solver critical thinking skills.
• Microsoft Windows,Excel,PowerPoint and Avaya phone system Work Experience:
Levy Compass Group
880 Summit Blvd
Big Bear, Ca 92315
909-***-**** August 18 to Present.
Cashier in Barista, assisted customers with their purchases. ItWorks
908 Riverside Drive
Palmetto, FL 34221
Customer Service Agent/ Online Distributor
May 26 2022 to June 4 2024
Accumulated customers from online, attained 500 customers. Sold Companies products. Costco
1099 E Hospitality Ln.
San Bernardino, CA 92408
November 9, 2021, to February 6, 2022
Seasonal Position
Assisted customers with questions, helped box groceries. Cashier Assistant, Merchandised different areas of the store Prepared baked goods and packaged them
AAA of Southern California
3333 Fairview Road
Costa Mesa, Ca
June 03, 2019, to August 18, 2020
Customer Service Agent
Worked Remotely assisting customers with their car insurance. Amtrak
7920 Lindenberg Drive
Riverside, Ca 92508
Reservations Agent, Lead and Trainer
Dates worked 10-10-2000 to 10-12-2002 furloughed, rehired 3-14-2005 to 01-18-2019 laid off, company relocated to Philadelphia, severed ties with the company and took severance pay. Assisted passengers with their travel, answered pertinent questions about their travel. Worked in the call center as a Trainer and Reservation agent Lead in the LA union train station, keeping records for auditing also assisted employees with any questions they might have, handled all customer complaints. EDUCATION
Graduated from Norte Vista Adult School 1996
Studied at Riverside Community College
Critical Thinking
English 1B and 1A
Developmental Studies. /No Degree
California Paramedical and Tech College
Certificate in Computer Operation
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