Human Services Customer Service

OBJECTIVE

Seeking an opportunity to help others through providing the best customer service care.

SKILLS

Positive, self-starting, hardworking, human service leadership graduate with proven results

Leadership

Team Building

Organizational Skills

KAYLA WENINGER

316 S. 11TH AVE WEST BEND, WI 53095

EDUCATION

BS – HUMAN SERVICES LEADERSHIP • DECEMBER 2017 • UW-OSHKOSH

People are the most important asset to any business and my coursework has inspired me to be a conduit of social change by helping develop programs that will foster increased employee satisfaction and productivity.

PROFESSIONAL EXPERIENCES

FROEDTERT WEST BEND HOSPITAL:

Nov 2021-PRESENT

Foundation & Volunteer Services Dept. Administrative Assistant

Office management-responsible for maintaining any office needs and ordering of supplies

Oversaw our donor database, responsible for gift entry, processing, and acknowledgment

Responsible for expense payment entry and tracking, along with financial reporting

Recruited/onboarded/trained and managed our volunteers with our Volunteer Services Department

Oversaw/managed 75 volunteers

Established/ran various fundraising events that created funding for the hospital’s patients, visitors and staff

Well versed in all Microsoft functions

KOHL’S CORPORTATION: NOV 2017 – NOV 2021

HR: Centralized Staffing Specialist

Hiring non-exempt employees nationwide

Develops and executes staffing strategy to ensure Kohl’s locations have appropriate staff to meet business objectives and increased employee engagement

Implements human resource best practices, communication, hiring and processes to achieve staffing goals

AURORA MEDICAL CENTER OF OSHKOSH: SEPT 2017 – DEC 2017

Human Services Leadership Internship

Lead various projects that allowed me to utilize my organizational and creative skills

Designed volunteer newsletters

Planning-Implementation of the themed Volunteer Appreciation Dinner

Responsible for Event Planning, Data and Time Management

FOND DU LAC YMCA CHILDCARE CENTER: FEB 2017 – APR 2017

Human Services Leadership Internship

Created educational programs and activities for the students

Guided the students to find new strengths within themselves through educational activities

Motivate the students to stay engaged and excited to learn

OSHKOSH AREA FOOD PANTRY: SEPT 2016 – DEC 2016

Human Services Leadership Internship

Assisted the staff with stocking food, running Kids Corner, and registration

Developed my organizational skills and public interaction – By earning the public trust and promoting meaningful discussions

Working with those less privileged opened my eyes to the many needs of a community. I learned how my skills in the human services program will be able to serve those better in society

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