Customer Service Fine Dining
Resume:
******.********@**********.***
Objective:
To obtain a server position where I can utilize my excellent customer service skills and ability to work under extreme rush while preparing and later serving cocktails, cash handling and housekeeping tasks will ensure success. I am serviced focused, hardworking, and self-motivated, with a passion for keeping up to date with the latest craft beers and cocktails and a team oriented mentality. I have been a serving for about 7 years now.. I have worked in restaurants, fine dining, sports bars, and night club bars.. The experience has provided me with knowledge of both classic and contemporary cocktails, beers, wine, spirits and mixed drinks; I have developed my customer service skills in both high volume establishments and small, local eateries.
Skills:
Knowledgeable in meeting, anticipating and later providing high quality services to the customers.
Experienced in stocking and sanitizing the bar based on customer trends.
Welcoming and caring attitude towards customer service.
Understanding of the regulations for beverage serving.
Ability to help customers to choose drinks from extensive menu, taking orders and pleasing custom
Professional Experience:
Villagio Grille
Orange Beach, AL
Primary Duties: Presented and explained specials offered information, and made suggestions about the menu. Up-selling wines, liquors, off-menu items, cocktails and desserts with professional appearance and mannerism. Maintained clean and sanitary work areas and tables. Anticipated and fulfilled guest needs and requests. Followed proper plate, wine, champagne, etc presentations, and overall fine dining procedures. Depth knowledge of food ingredients and preparation as well as wine and meal pairing.
California Dreaming Spanish Fort, AL
Primary Duties: Responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely manner. Understanding of beer, wine, spirits, and sake. Completing transactions on cash registers. Cleaning and resetting tables for new customers. Cleaning and reorganizing the restaurant at closing time. Setting up restaurant areas and tables at opening time
Chophouse Steakhouse
Orange Beach, AL
Primary Duties: Greeting customers and orienting them to the restaurant. Noting customer beverage and food orders and answering menu questions. Relaying customer orders and modifications to kitchen staff. Serving beverages and food plates to customers in a timely manner. Cleaning plates, silverware, napkins and other used items from tables. Providing and processing bills for meals and services.
Another Broken Egg
Orange Beach, AL
Primary Duties: Warmly greet guests, anticipate needs, and remain available throughout the dining experience. Showcase daily breakfast detailing key cuisine elements and recommended wine and spirit pairings. Pioneered appetizer sales contest which generated additional 20% in sales and cultivated an environment of friendly competition and teamwork between colleagues. Embrace adaptability through daily and seasonal traffic fluctuations. Quickly clean and set tables to maximize table turnover and restaurant efficiencies.
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