Fort Collins Customer Service

Career Objective

Diligent, energetic, and responsible individual, looking to take my unique abilities to a strong and growing organization. With a proven history or exceeding all expectations, in a short but impressive work record, I feel I would be an excellent candidate to represent any company.

Work Experience

TEAM Industrial Services

4370 Woods Ave. Loveland Colorado 80538 May 2024- Present

Level II ECS/LDAR Technician

Was responsible to monitor all components with special gas analyzers to identify gas leaks that may be leaking into the atmosphere.

Adhered to strict EPA methodology-compliant data for site-specific GHG and OOOOa reporting.

Accountable for a vast area that included Wyoming, Colorado, Idaho, Montana, and Oregon.

Dunkin’ Donuts March 2023 – April 2024

2801 S College Ave, Fort Collins, CO 80525

Assistant Store Manager

Promoted to Assistant Manager after 4 months due to positive and recognized work ethic.

Oversaw inventory at two locations while maintaining daily schedules, turnover of product and upholding health and sanitary standards.

Responsible for all opening and closing protocols and held accountable for daily financial deposits.

Managed and trained 5 people on all aspects of the business. From Customer relations, inventory, stocking and confirmation and accuracy or incoming and outgoing orders.

Arby’s December 2022 – April 2023

1872 N College Ave, Fort Collins, CO 80524

Manager

Was responsible for all aspects of open and closing of this facility, scheduling staff, confirming orders, and communicating with upper management on daily and month end financials.

Trained and mentored new employees on point-of-sale terminals, drive thru ordering and etiquette and de-escalation of problematic circumstances.

Fort Fun

1513 E. Mulberry St., Fort Collins, CO 80524 March 2020 – August 2022

Customer Service and Shift Lead

Acted as liaison between customers and facility staff to assure all aspects of clients visit exceeded all expectations.

Scheduled daily and weekly shifts and lead a group of 7 employees in staffing, day-to-day activities, and party planning events.

Promoted to Shift Lead after 7 months while maintaining my duties as Customer Service Representative.

Education/Volunteer

Graduated from Fort Collins High School with a 3.41 GPA - December 2022

Fort Collins, Colorado

Coached boys’ soccer (Ages 6-8) Summer League 2020-2022

Timnath, Colorado

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