Customer Service Associate Relations
Resume:
Kimberlee Polhamus
Server
Thornton, CO *****
******@*****.***
Professional Summary
I am resourceful and knowledgeable about all aspects of the food and beverage industry. Consistently successful at providing the highest level of quality customer service. I have a positive work ethic. I am a fast learner, and able to operate and adapt in a fast paced environment. Work Experience
Checker/Cashier
Target-Superior, CO
September 2022 to December 2024
Customer service, quick and efficient at my position. Server
Great Scotts Eatery-Broomfield, CO
September 2011 to February 2015
Effectively handled customer complaints and special requests.Provided prompt, efficient, friendly, and quality service at all times.Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.Maintained a positive working relationship with fellow staff and management.Promoted positive customer and associate relations through courtesy, service and professional appearance.
Server/Bartender
New star Cafe
February 2011 to September 2011
Broomfield, co
Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Quickly mixed a variety of simple and complex cocktails.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Quickly removed debris accumulated at the bar to consistently maintain a clean service area. Bartender for catered events
Proffessional Perspectives-Broomfield, CO
November 2010 to February 2011
Maintained a positive working relationship with fellow staff and management.Quickly removed debris accumulated at the bar to consistently maintain a clean service area.Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen.Promoted positive customer and associate relations through courtesy, service and professional appearance. Cocktail server
Charlies Billiards-Northglenn, CO
January 2010 to March 2010
Promoted positive customer and associate relations through courtesy, service and professional appearance.Greeted all customers, recorded correct orders and performed cashiering duties.Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen.Quickly removed debris accumulated at the bar to consistently maintain a clean service area.Promoted upcoming bar events, programs and weekly pool tournaments.
Bartender
Love Shack Pool and Pub-Broomfield, CO
June 2007 to September 2009
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff. Assessed guest demeanor and identified when to call behavior to attention of a bouncer.Participated in bar incentives and contests to drive sales and promote the venue. Promoted positive customer and associate relations through courtesy, service and
professional appearance.
Bartender
92nd Avenue Tavern-Broomfield, CO
September 2002 to December 2006
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.Effectively handled customer complaints and special requests.Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Maintained stock levels to prevent shortages of critical items.Quickly mixed a variety of simple and complex cocktails.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Assessed guest demeanor and identified when to call behavior to attention of a bouncer.Maintained a positive working relationship with fellow staff and management. Education
High School Diploma
Lakewood High School - Lakewood, CO
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