Customer Service Team Member
Resume:
MARCELA MENDEZ
CONTACT
******@*******.***
PROFILE
Seeking a position where my knowledge and professional skills will be productively utilized, as well as the opportunity to gain experience giving my best and providing great customer service.
A healthy place to work and be able to express myself, giving my all to provide the best knowledge of the work assigned and always learn to improve my skills.
SKILLS
TRILINGUAL: SPANISH, ENGLISH AND PORTUGUESE.
HIGH ENERGY.
FAST LEARNER.
QUICKLY INCORPORATE.
PROVEN COMMUNICATIOS ABILITY.
FUNCTION WELL.
INDEPENDENTLY AS A TEAM MEMBER.
EXPERIENCE
Smart Age Insurance Services.
October 2016 to August 2020
Insurance Broker License #0M32131. Sell all personal lines insurance. Take phone calls, provide customer service to clients over the phone and in person.
Take large amount of cash to deposit. Travel from one office to another to move files, provide signatures for important transaction, etc.
Seyranian Real Estate
March 2014 – Still there.
Manage 8 buildings, 38 units of rental properties. Making appointments for showing, cleaning, checking upon workers job such as painters, plumbers.
Picking up and dropping off keys, sometimes handling money, checks and contracts.
Receiving tenants calls for emergencies, repairs, complaints.
Discover Plumbing and Rooter
August 2020 – Still there.
Office manager.
Check emails, phone calls. Build a schedule and dispatch drivers to assigned locations to perform the work.
Pay bills, send invoices, receive payments, scan invoices, payroll.
EDUCATION
High School Diploma, Galileo High School Academy of Science and Technology.
May 2003.
References Available upon request.
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