Scrum Master Software Development

JULIA AFOGHO

Boston, MA 617-***-**** ***********@*****.***

SAFe Scrum Master

Certified Scrum Master with over 5 years of experience leading Agile teams in the planning, development, and delivery of software solutions for major financial and enterprise organizations. Proven expertise in guiding cross-functional teams to optimize productivity, remove impediments, and ensure adherence to Scrum/Agile methodologies. Strong ability to collaborate with Product Owners and stakeholders to deliver high-quality, on-time projects. Experience working with distributed teams and large-scale Agile frameworks such as SAFe and Scrum of Scrums.

Software Development Practices

Cross-functional Collaboration

Project Management Pro

Scrum, Kanban, SAFe

Distributed Teams & Remote Collaboration

Analytical Problem-Solver

Sprint Planning & Execution

Agile Coaching

Process Improvement & Facilitation

Stakeholder Engagement

Team Coaching & Mentorship

Jira, Confluence, ServiceNow

Career Highlights

•Led the Agile transition for a $2M software development project, delivering the project on time and within budget.

•Drove an increase in team velocity by 18% through targeted process improvements and Agile coaching.

•Delivered the project under budget by 15%, optimizing resource allocation and project planning.

•Successfully reduced sprint delivery cycle times by 15% through improved team collaboration and process optimization.

•Trained and mentored 3 Agile teams, improving their Agile maturity and achieving a 10% increase in overall team performance metrics.

Technical Skillset

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•ERP Systems: Microsoft Dynamics 365 F&O, Oracle NetSuite

•Project Management: Jira, Confluence, Azure DevOps, Rally, Trello, MS Project, ServiceNow

•Software Development Practices: CI/CD, DevOps, Automated Testing, A/B Testing, Sandbox Environment

•CRM Systems: Salesforce, HubSpot

•Programming Languages: Python, Java, Sql

Work Experience

Brigham and Women’s hospital, Boston MA February 2022 – Present

Sr Scrum Master- Healthcare

•Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives for distributed teams working on online and mobile user experiences.

•Collaborate with Product Owners to prioritize the backlog, ensuring alignment with business goals and delivery timelines.

•Remove impediments and support cross-functional teams to drive sprint success and improve team velocity, leveraging SAFe and Scrum of Scrums frameworks.

•Coach teams on Agile best practices, focusing on continuous improvement, transparency, and accountability.

•Maintain metrics such as burndown charts and velocity tracking to monitor team performance and provide actionable feedback.

•Lead Agile transformation initiatives, promoting a culture of openness and collaboration across departments.

•Utilized Jira and Confluence for tracking progress and reporting to senior management and stakeholders. 263

Arbour Hospital, Boston, MA February 2021 – February 2022

Sr Scrum Master-Healthcare

•Guided software development teams through Agile processes, including backlog refinement, sprint planning, and sprint execution, ensuring adherence to Agile principles.

•Facilitated complex cross-team collaboration in a Scrum of Scrums environment, supporting large-scale integration projects across multiple teams.

•Coached team members in Agile practices, supporting a shift from Waterfall to Agile methodology, improving project delivery time by 20%.

•Managed impediment resolution and continuous improvement activities, helping the team increase its sprint completion rate.

•Acted as a liaison between the development team and stakeholders, ensuring clear communication and alignment on project goals.

Infosys - Boston, MA October 2019 – December 2021

Scrum Master/Agile Coach

•Led Scrum teams focused on developing warehouse management systems (WMS) solutions, facilitating Scrum ceremonies and team activities.

•Facilitated groups of 30+ people and coached multiple cross-functional teams for a data center migration project, resulting in a 40% improvement in team coordination and project delivery.

•Facilitated various Scrum events, leading to a 30% increase in sprint goal achievement.

•Implemented disaster recovery plans and conducted regular DR tests, ensuring business continuity with a 100% success rate during and after migration.

•Ensured compliance with function, policies, procedures, and deliverable requirements, maintaining a 98% compliance rate.

•Created high-impact presentations for executives and senior leaders, improving executive buy-in by 25%.

•Implemented estimation and planning techniques, reducing project estimation errors by 20%.

•Worked with development teams, quality assurance teams, designers, and management to deliver MVPs, increasing customer satisfaction by 15%.

•Communicated organizational impediments to leadership, clearing impediments for the team and improving team efficiency by 30%.

•Worked closely with the Product Owner to ensure the team's efforts aligned with company objectives and project timelines.

•Identified and resolved impediments, facilitating continuous team progress and improved delivery quality.

•Fostered an Agile mindset, encouraging self-organization and accountability among team members.

Beta Consulting Group – Boston, MA May 2018 – October 2019

Scrum Master-Financial Services

•Worked with Product Owners and Project Managers to align teams with the product vision, sprint goals, and other Scrum-related meetings, resulting in a 20% improvement in team alignment.

•Conducted in-depth evaluations of multiple factors, reducing project risks by 15%.

•Reduced vulnerability counts through GRC compliance assessments, achieving a 25% reduction in vulnerabilities.

•Created an environment of collaboration within teams, leading to a 20% increase in conflict resolution efficiency during PI planning.

•Collaborated with various managers during daily SWAT calls, reducing organizational risk with applications by 10%.

•Maintained and updated Squad's process metrics and artifacts, ensuring accurate and clear communication to partners, improving stakeholder satisfaction by 15%.

•Proficient in Agile delivery tools such as TFS, Jira, and Azure DevOps, increasing tool adoption by 20%.

•Reviewed and analyzed complex Scrum Master challenges, resolving 95% of issues within the first iteration.

•Cultivated a team that recognized the value of Agile delivery, resulting in a 30% improvement in continuous inspection and adaptation.

Dance Instructor & Creative Coordinator June 2021- Present

•Schedule and coordinate dance classes, workshops, and events. Manage program budgets and ensure financial sustainability. Recruit, hire, and supervise dance instructors and staff. Promote the dance program through marketing and community outreach.

•Implement training strategies which resulted in 22% growth of participation base

•Created multimedia presentations including video and text-sync deposition to enhance understanding.

•Participate in leadership team ongoing training

•Created choreography used for city wide sports games and music artists

•Collaborated with executives to create costumes, scheduling, contract signing and development.

•Monthly check-in meetings with all dancers to track progress and communicate any concern to execution

•Performed on many stages and stadiums throughout career

Education

Bachelor of Science Biology and Healthcare Management Framingham State University Boston, MA December 2021

Certifications

Agile Training Coach (C-TAC 1)

Professional Scrum Master (PSM1)

SAFe 5.0 Advanced Scrum Master (SASM)

Certified ScrumMaster (CSM) – Scrum Alliance

CPR and CPI certified.

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