Engineering Manager Industrial

502-***-**** Carter Lancaster ******.*********@***.***

Industrial Engineer – Operations Improvement Leader

Core Qualifications

MS Engineering Management, BSIE Industrial Engineering, MBA Business Management

12 years leading operational improvement projects

7 years design/start-up experience with fulfillment layout and optimization

4 years implementing CI programs in DC environment

8 years managing CapEx projects

Professional Experience

Industrial Engineering Manager EcoATM 06/2023 – 11/2024 Louisville, KY

A reverse logistics electronics repair facility focused on refurbishing cell phones for B2B and D2C channels. Led Value Stream Mapping exercises to identify Kaizen projects and conducted daily GEMBA walks.

• Reduced labor costs by 23% by implementing a consolidated order processing system, cutting weekly resorts by 30K.

• Developed a customized Lean Program, led the Lean training, ran Kaizen events, and oversaw the certification process.

• Implemented vertical carousel storage solutions to reduce retrieval times and improve order accuracy.

• Established Standard Operating Procedures (SOPs) and developed labor standards for long-term sustainability

Sr Engineering Manager Ivy Technology 02/2021 – 05/2023 Louisville, KY

A Reverse logistics company providing consumer electronics repair.

Partnered with functional peers, business unit leaders, and local operational teams to identify, lead, and manage high-impact improvement projects across multiple locations.

• Led a $700K CapEx budget and successfully implemented four automation projects, enhancing throughput and efficiency.

• Worked on the floor providing Lean assistance, troubleshooting activities, and implementing best practices.

• Developed a high-density storage and retrieval system with VNA racking, Goods-to-Person picking, and conveyor sortation.

Sr Operations Engineer Wego Engineering Services 01/2017 – 02/2021 Louisville, KY

Served on engineering consulting teams providing contract services in facility optimization, inventory control, material handling, production planning, and CAD layouts.

• Partnered with Amazon, Pitney Bowes, and Johnson Stephens on process optimization and warehouse automation projects.

• Designed an on-demand kitting operation featuring visual management tools, addressing turnover challenges in a multilingual workforce.

• Managed a $3.2M conveyor sortation project, improving order accuracy and fulfillment speed.

Senior Operations Engineer Framebridge 09/2015 – 01/2017 Baltimore, MD

Supported three facilities developing processes and selecting appropriate automation for new product introductions.

• Led packaging redesign project, cutting shipping expenses by $20K per month.

• Implemented a visual management system to monitor and control WIP and inventory flow.

Lean Six Sigma Engineer Ruelala 09/2014 – 06/2015 Louisville, KY

• Developed order consolidation solutions, improving picking efficiency and SLA performance.

• Built a simulation model to optimize inventory slotting and storage strategies.

Senior Process Improvement Engineer Personal Creations 11/2012 – 06/2014 Chicago, IL

• Conducted Value Stream Mapping, leading to a 51% lead-time reduction and $333K in savings.

• Led $1.7M CapEx warehouse expansion, increasing fulfillment throughput.

Senior Operations Engineer Zappos 03/2010 – 11/2012 Louisville KY

• Principal engineer for a $23M automation expansion, modernizing material handling processes and expanding warehouse racking capacity.

EDUCATION & CERTIFICATIONS

MS Engineering Management, University of Louisville

BS Industrial Engineering, University of Louisville

MBA Business Administration, Indiana Wesleyan University

Certified Six Sigma Black Belt (CSSBB), Villanova University

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