Customer Service Driver's License
Resume:
JULIE
ROSAS
************@*****.***
Bakersfield, CA 93311
Certified Hairstylist with extensive customer service background. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Motivated by love of aesthetic improvement and desire for customer satisfaction.
PROFESSIONAL SUMMARY
Social skills
Friendly communication
Active listening
Professionalism and ethics
SKILLS
Milan Institute of Cosmetology
Bakersfield, CA
Associate of Arts: Cosmetology
San Joaquin Valley College
Bakersfield, CA
Associate of Arts: Business
Administration
EDUCATION
CERTIFICATIONS
Cosmetology License - California
Board of Cosmetology.
•
Infection Control and
Sterilization Certificate –
Barbicide® or similar
organizations.
•
• California Driver's License
Keratin Complex- Smooth
specialist
•
• Great Length Extension specialist
Self Employed - Cosmetologist
Bakersfield, CA • 12/2019 - Current
JCPenney Salon - Senior Stylist
Bakersfield, CA • 02/2018 - 12/2020
WORK HISTORY
Maintained a clean and hygienic work environment by following strict sanitation guidelines and
•
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
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Demonstrated high level of customer service to increase retention and satisfaction.
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Processed payments, entering sales in register for prompt customer service.
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Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
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Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
•
Utilized latest techniques in balayage, ombre, highlights and color correction.
•
Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
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Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
•
Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
•
Assisted in marketing initiatives to promote salon services, attracting new clientele through social media campaigns and event participation.
•
Spanish
Professional Working
LANGUAGES
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