Network Engineer Third Party

ANTHONY T. BUCKLEY

**** ***** ***** ****** *******, IL 60619 773-***-**** ***********@*****.***

Network Engineer

Microsoft and Cisco Certified professional with 15+ years experience related to installing hardware, software, network operating systems, e-mail and backup packages, in addition to third-party software specifically pertaining to LANs. Expertise in all aspects of local area network (LAN) assistance, third party installations, including application troubleshooting and customer training. Background encompasses installation and configuration of Cisco routers, virtual private networks (VPNs) and managing/monitoring LAN/WAN infrastructure, utilizing network monitoring tools. Negotiate with vendors in the purchase of hardware and software beneficial to company’s future direction.

Implement the installation of Adtran routers for PepBoys, Implement the installation of Juniper routers and switches for Starbucks (upgrade), in addition to installing their access point (Cradle Point) Wi-Fi router. Implement the installation of TJ Maxx/Marshall Cisco 2911 Firewall and conduct a storewide survey of future upgrades. Implement the installation and setup of NexLabs Duplex Cabinet for Walgreens, along with the NexLabs software installation and configuration. Implement hardware installation for Chase Bank (i.e., motherboards, hard drives, monitors, printers, etc.)

Implemented remote site to Disaster Recovery location for BETs Headquarters, including but not limited to equipment orders, installation of T1’s from closet to server room, Installation of T3 from remote site to main Headquarters, setup and configuration of all devices, deployment of servers and workstations.

Assisted in a 3,500 user migration from Microsoft Exchange 5.5 to Microsoft Exchange 2003.

Purchased, installed and setup an old Netopia/Spannet Network for Company’s three locations with Cisco 2621XM routers and Catalyst 2950 switches. Configured entire network.

Upgraded and deployed 12 Novell servers (4.x –5.x) and 8 Windows NT servers (4 – 2000 Server), installed latest patches, installed Norton’s Antivirus, installed and setup GroupWise.

Saved a company $1.5M in impending problems due to outdated and under-performing hardware and software. Provided recommendations and reports for upgrades.

Managed the installation of 25 Cisco routers (2500’s, 4000’s, and 7000) for First Midwest Bank that saved customer $750K by connecting all remote locations to Headquarters. Setup all PVCs and tested.

Installed Local Area Network (LAN) for Ameritech Information Systems for 350 users, including, installations of NIC cards for workstations, connected to 100MB switch, configured Novell server and workstations for proper communications. Installed Basic MHS email package for all users and tested for proper communications.

Technical Proficiencies

Certifications - MCSE, MCSA, CNE, MCP, CCNA (in progress)

Operating Systems

Cisco IOS (all versions); Windows 7/8/8.1/10, Windows 2003 Server, Windows Server 2008 r2, Windows Server 2012 r2, Hyper V

WAN Systems

Cisco Routers/Switches/ASA firewalls, DHCP, DNS, Ethernet, Fast Ethernet, Gigabit Ethernet, Frame Relay, HTML, T1s, T3s, TCP/IP, SNMP, SMTP, VLANs, VOIP, VPN, VTP, RIPv1/v2, EIGRP, OSPF

Software

MS Exchange (2010 ru2, 2003 Server, 2000, 5.5), Lotus Notes, MS Office, MS Office 365, McAfee, Symantec Ghost, ArcServe, Backup Exec, CommVault

Hardware

Dell(Certified), Compaq, HP, Intel Pentium

Professional Experience

CME/BP/OVATION CONTRACTOR CHICAGO, ILLINOIS

Desktop Support Engineer

December 2021 – Present

Provide network support for BP clients.

Imaging laptop’s/Desktop’s, resolving PC issues related to Microsoft Office applications. Monthly auditing of network equipment, servicing users via Service Now (SNOW), as well as remote services via Bumgar, providing support via MS Teams. Involved in all aspects of networking as it relates to installs, configurations, updates, and deployment. Provide analytical and problem-solving skills.

INDEPENDENT CONTRACTOR CHICAGO, ILLINOIS

Network Administrator

October 2019 – December 2021

Provide network support for various clients.

Clients include: Drexel Counseling, Inc., J. A. Gibson Realty, Lew Electrical, XOX XOX Charters, Judy’s Grill, CHL Properties, ESD (Enterprise Software Deployment), CEDA/LiHeap, Burgess Landscaping, MatePet, Neal’s Invest Group.

ADDISON GROUP/MB FINANCIAL BANK/FIFTH THIRD BANK CHICAGO, ILLINOIS

Network Administrator

October 2015 – October 2019

Provide network support of West Loop, Ontario, 1 S. Wacker, 2 S. LaSalle, and 1 E. Wacker branches, overseeing all network needs. Including remote management of all user computers, as it relates to Encore banking application, Microsoft office applications, new installations, updates/upgrades, printer management, Desktop/Laptop reimaging and troubleshooting. Phone call support creating tickets for clients reporting network/computer issues, or any related situation concerning the uptime and stableness of the physical network. Create tickets using ServicePro software. In addition, performed the walk-through, installation and placements of AP devices for Meraki switch systems for wireless access.

SMARTSOURCE/CONTRACTOR CHICAGO, ILLINOIS

January 2013 – Present

Clients include: CHL Properties, ESD (Enterprise Software Deployment), J. A. Gibson Realty, Lew Electrical, XOX XOX Charters, Judy’s Grill, Drexel Counseling, Inc., CEDA/LiHeap, Burgess Landscaping, MatePet, Neal’s Invest Group.

Install, configure, maintain and manage network infrastructures, routers(Cisco 25xx, 26xx, 28xx,), switches(Cisco 29xx, 45xx), file servers(Dell PowerEdge) and workstations(Dell Optiplex, Dimension), including Hyper V management. Installation, maintenance and management of company websites using Microsoft FrontPage. Setup Wi-Fi network for customer access to internet (HotSpot Software). Configured access to Government information for Client Billing. Setup network access for Government preparations in various Assistance Programs.

FGMK/NETRIX LLC. BANNOCKBURN, ILLINOIS

Tier I Support Engineer

September 2014 – August 2015

Remote Management of user computers, resolving PC issues related to Microsoft Office applications, Remote Management of server applications related to installed software applications, backups, new installations, and removal of software, viruses, and pushing software to multiple workstations. Taking phone calls creating tickets for clients reporting network outages, user issues, or any related situation concerning their network. Create tickets using Netsuite software, Remote Care Service for Client Knowledgebase (for Managed Clients), Solarwinds Orion for monitoring MC (Managed Clients) and SC (for Clouds Clients), Utilize Continuum Software for Massive monitoring of all servers, Desktops, Mobile devices, UPS, Printers, Firewalls, Cisco switches/routers, VMware and Avamar backup devices.

NETWORK ENGINEER/CONSULTANT CHICAGO, ILLINOIS

January 2009 – Present

Clients include: Smartsource, CHL Properties, ESD (Enterprise Software Deployment), J. A. Gibson Realty, Lew Electrical, XOX XOX Charters, Judy’s Grill, Drexel Counseling, Inc., CEDA/LiHeap, Burgess Landscaping, MatePet, Neal’s Invest Group.

Install, configure, maintain and manage network infrastructures, routers(Cisco 25xx, 26xx, 28xx,), switches(Cisco 29xx, 45xx), file servers(Dell PowerEdge) and workstations(Dell Optiplex, Dimension), including Hyper V management. Installation, maintenance and management of company websites using Microsoft FrontPage. Setup Wi-Fi network for customer access to internet (HotSpot Software). Configured access to Government information for Client Billing. Setup network access for Government preparations in various Assistance Programs.

BLACK ENTERTAINMENT TELEVISION CHICAGO, ILLINOIS

Network Engineer

April 2005 October 2009

Provided all network services for the Media Sales Division. Primary contact for Midwest Area, providing support for Chicago and Detroit.

Maintained routers, switches, servers, computers, printers, fax machines, telephones and any hardware related issues. Provided daily backup services with CommVault backup software. Provided services for Blackberry’s, and cell phones. Supported all users with all software issues.

Received and installed Cisco Routers and Switches, upgrading network to Windows Server 2003, Microsoft Exchange 2003, and all workstations to XP.

Served as Disaster Recovery location for Washington DC office. Setup DR servers and maintained upkeep.

Installation of Cisco VOIP Phones (79xx) and Cisco Call Manager VOIP system.

KETON COMMUNICATIONS CHICAGO, ILLINOIS/GARY, INDIANA

Network Consultant/Integrator

January 2000 December 2005

Contract with BET (Black Entertainment Television), to upgrade network routers with latest IOS, Implemented Cisco switches with VLAN; file servers upgraded from Microsoft 2000 to Microsoft 2003 OS. All desktops upgraded to XP from Windows 2000. All devices patched and virus protected. Migrated users from Exchange 5.5 to Exchange 2003. All printer devices re-initialized into network.

Contract for Gary Urban Enterprise Association as a Senior Network Engineer to install an entire network using Cisco Routers/Switches. Configured network, Upgraded old servers to Windows 2003 servers, installed ESI IP telephones using VOIP. Installed Exchange 2003. Instructor teaching Math and Basic Computer.

Contract for special projects as a network consultant on designs, installations, troubleshooting, configuration, and upgrades. Performed new server installations for M&A Supply to resolve LAN issues and TCP/IP complications. Specializing in Active Directory setups (i.e., Users and computer accounts) for Eduteach Inc. a company of approx. 350 users.

Provides Internet services for individuals and businesses, including web domains, web page design, and e-mail services. Setup of MS Exchange, MS Outlook. Made Recommendations and negotiate the purchase of hardware and software for companies.

Education and Training

Master of Computer Science/Business Information Technology (in progress)

DePaul University

Bachelor of Arts Television Production/Mass Communications

Columbia College

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