Rachelle Dabrowski
***** ******** ****** ***** ***, BLOOMFIELD HILLS, MI 48304 - 800-***-****
******@******-**************.***
Education
Bachelor of Science - Criminal Justice – Generalist Summa Cum Laude Phi Theta Kappa
Ferris State University Big Rapids, MI – 12/2024
Associate in Applied Science - Criminal Justice – Generalist Summa Cum Laude Phi Theta Kappa
Oakland Community College Auburn Hills, MI – 05/2023
Skills
Managing Conflict, Organization, Attention to Detail, Administrative, Leader, Technically Savvy, Self-Starter, Time Management, Multi-Tasking, Interpersonal, Communication, OSINT, Delvepoint, CROSStrax, Microsoft Office, CPR/AED Certification by American Red Cross, 25+ Years of Customer Service Experience
Experience
Private Investigator Verite Investigations LLC Bloomfield Hills, MI 12/2024 - Present
Licensed, Bonded, and Insured in the State of Michigan
Dissection and Review of comprehensive reports such as Police Reports, Court Documents
Experience reviewing Audio / Video evidence for litigation and investigations
Investigative experience using tools such as Delvepoint, CROSStrax, FOIA, OSINT, Social Media
Pretexting experience to gain valuable information on subjects
Data analysis, summary, and investigative report writing
Experience acquiring addresses, contact information, criminal records, and property records
GPS Tracking and surveillance as allowed by applicable laws
Bug sweeps using infrared and RF detection of vehicles and other property
Cold case reviews and findings, evidence summary leading to new, out of the box leads
Ability to navigate within the State of Michigan and perform remote work where applicable
Internship – Warrants Department Oakland County Prosecutor’s Office Pontiac, MI 05/2024 – 08/2024
Reviewed court case files, evidence, and case notes
Organized information and data for departmental projects
Attended numerous court cases ranging from felonies to family law matters
Collaborated with Prosecuting Attorneys and Experts
Acquired knowledge of standards and procedures within the court system
Accompanied attorneys to case briefs and preliminary interviews
Lifeguard Deerfield Village West Bloomfield, MI 06/2022 - Present
Open and close of pool daily according to scheduled hours
Actively observed activity of patrons to ensure their safety
Monitored weather conditions and adjusted pool access accordingly
Maintained a clean swimming pool and surrounding pool area
Provided swim lessons to community members
Responded to injuries, concerns, and responded appropriately
Medical Receptionist / Front Desk Urology Surgical Associates Rochester Hills, MI 01/2018 - 03/2020
Scheduling patients for diagnostic imaging at hospitals
Scheduling surgeries and post-op appointments at surgical center and outpatient hospitals
Obtaining consent, surgical clearances and authorizations for procedures and diagnostic testing
Prepping charts, scanning documents, progress notes and uploading to EMR
Experience with CPT and ICD-10 Codes, Office Medicine and Practice Fusion
New patient intake and checking insurances, updating patient records
Experience with vendors and pharmaceutical representatives
Accounts Receivables / Scheduler Irrigation Concepts Farmington Hills, MI 09/2013 – 06/2016
Preparing daily route schedule for technicians
Daily deposit and Accounts Receivables
Scheduling, appointment confirmation, and billing
Data entry and invoice creation in QuickBooks
Experience with Microsoft Outlook, Excel, Word, and QuickBooks
Experience with USPS, FedEx, and receiving of mail and shipments
Sales Representative / Office Assistant World of Floors Sterling Heights, MI 09/2011 – 09/2013
Greeting customers, scheduling appointments, maintaining records and accounts
Daily deposit recording and filing
Financing/credit applications
Selling/Ordering flooring and supplies/checking inventory
Writing and completing all sales transactions
Receptionist / Admin. Assistant / Supervisor Capital Carpet Cleaning & Dye Ferndale, MI 01/1993 – 10/2009
Flooring sales and scheduling installations
Favorably resolved customer complaints and customer concerns
Daily contact with large customer base
Handled Accounts Payable and Accounts Receivable
Responsible for booking daily service jobs
Frequent clerical work