Ruben McElroy 602-***-****
**********@*****.***
Dedicated and highly skilled Security Officer with over 10 years of experience in providing exceptional protection and surveillance services. Proven track record of maintaining a safe and secure environment for clients and employees. Seeking an opportunity to utilize my expertise in security protocols and protocols in a dynamic and challenging setting. Skills Work Experience Security Officer - Classic Protection -Phoenix, AZ Oct 2012 – Dec 2022
Conducted routine patrols on bikes or electric carts at assigned areas to deter criminal activity and ensure safety of all personnel and visitors.
Responded promptly to security incidents, such as alarms and disturbances, and took appropriate action to resolve the situation.
Monitored surveillance cameras and alarm systems to detect any suspicious activity and report findings to supervisors.
Identified credentials and enforced access control.
Controlled entrances and movement of pedestrian and vehicle traffic.
Collaborated with local law enforcement agencies to coordinate emergency response procedures and ensure a coordinated approach to security threats
Maintained knowledge of all revisions to post orders and general information given by the customer.
Completed detailed incident reports and maintained accurate records. House Manager - Salvation Army Veteran Rehabilitation Center -Los Angeles, CA Jan 2010 – Aug 2012
Oversaw daily operations of a 70 bed rehabilitation facility.
Assisted staff in identifying conducive recovery environments.
Facilitated focus groups that catered around Veteran recovery and sobriety.
Administered medication to patients as directed by healthcare provider.
Signed in visitor’s and monitored cameras, made security patrol on the hour.
Completed log book hourly, updated any incidents reporting all emergencies to supervisor or VA police.
Surveillance and video monitoring
De-escalation skills
Security Systems Operation
Emergency Response
Accurate documentation and reporting
Access control and perimeter security
Customer service excellence
Effective Communication