Customer Support Revenue Growth

OKORO-CHINONSO FOLASADE MARGRET

** ****** ******,****** *** state

EMAIL:*********************@*****.***

PHONE:+234**********

PROFILE

I thrive in dynamic environments, consistently surpassing sales objectives while cultivating enduring client partnerships. I have the capacity to grasps customer requirements and deliver bespoke solutions which sets me apart, proficiently sealing deals and propelling revenue expansion.

I have a unique ability to close deals and drive revenue growth.The extensive experience in my business and exceptional interpersonal skills makes me an invaluable asset. HIGHLIGHTS

Over 5 years of successful sales experience, consistently achieving and surpassing sales quotas. Proficient in consultative and solution-based selling, with a strong ability to identify and address customer pain points,strong ability to work alone and under pressure. Demonstrated skill in negotiating, closing deals, and upselling to maximize revenue. Customer Relationship Management:

Exceptional relationship-building skills, fostering trust and loyalty with clients. Strong focus on understanding client needs and providing customized solutions. Effective communication and active listening to ensure client satisfaction. Proven ability to work collaboratively with cross-functional teams, including marketing, product development, and customer support.

Shares best practices, mentors junior team members, and contributes to a positive team culture. Adaptability and Resilience:

Thrives in a fast-paced and ever-changing sales environment. Highly adaptable and capable of handling rejection and setbacks with a positive attitude. Persistent and determined in the face of challenges. Technology Proficiency:

Proficient in using CRM software, sales analytics tools, and other sales technologies. Leverages data-driven insights to optimize sales strategies. Results-Oriented:

Committed to achieving and surpassing sales targets, driving revenue growth. Keen on tracking and measuring performance metrics to continuously improve outcomes.A very patient and emotionally intelligent manager.

WORK EXPERIENCE:

Lookgood boutique and general merchandise October 2020-till date EDUCATION:Imo state university Owerri 2015– 2019.

Bachelor of science (B.Sc.) in Accountancy

Professional Affiliations:

Member Nigerian institute of management.

Member Nigerian association of marketing professionals. Soft Skills;

General Interests

Market Trends

Data Analysis

Branding

Digital Marketing

REFEREES:

Dr. K.J.P. Ihechu

Department of Management Science, Federal University Dutsin-ma, Katsina State *********@**********.***.**

+234**********

Dr. Nwankwo Blessing

Lecturer, Department of Science Education, Michael Okpara University of Agriculture Umudike, Abia State.

*******.********@*****.***.**.

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