PARTHIPARAJ S
System Engineer
My Contact
*************@*****.***
107Y/17, K K Nagar, 4th Cross Street,
New Colony, Thuraimangalam,
Perambalur – 621220.
Personal Dossier
Language Proficiency
Fluent in English and Tamil.
Date of Birth: Feb 10, 1991
Domain Skills
Expertise in Windows, Linux (Ubuntu) Systems.
Integration of Information security systems.
Proficient in configuring DNS, DHCP, network
printers & managing network security.
Conducting Requirement Analysis.
System Maintenance Support.
Experience with ticketing tools like Service Now, Spice works & Helpdesk systems.
Education Background
Anna University Regional Campus, Coimbatore.
Master of Engineering
(Computer Science Software Engineering)
Completed in 2016.
Kavery Engineering College, Salem.
Bachelor of Technology
(Information Technology)
Completed in 2013.
About Me
Accomplished System Engineer with over eight years of experience in IT infrastructure management and software development. Dedicated to enhancing system efficiency and providing innovative solutions to complex technical challenges.
Organizational Experience
XPANS IT Service - Bangalore System Analyst
Jan 3rd 2022 - Jan 6th 2025
Key responsibilities:
Installation of MS Operating Systems like Windows 7,8,10,11.
Troubleshooting & Configuring Microsoft Outlook and Creating PST.
Creating and customizing the windows images.
Assembling and Dissembling of Laptop, Desktop, AIO, Servers, Thin Clients, and DM.
Installation and management of McAfee and Symantec anti viruses.
Helping the end user in various applications VPN such as FortiClient, pulse, Citrix.
Address user tickets regarding hardware, software and networking through ticketing tool.
Installing, configuring other Application software and managing the data backups.
IT infrastructure project setup completed successfully with zero impact on business.
Troubleshooting local, LAN and network related issues.
Installation and setting up of standalone PCs.
Maintaining compliance of SCCM patches Initiating and Troubleshooting SCCM Client.
Coordinating with GNOC Team, Server team and application team.
Having Basic Knowledge in ADS, DNS and DHCP.
Administered user accounts, adding, modifying and removing users and groups.
Modifying Creating, deleting, Quota management on disk and access rights.
Provide Technical support for both Hardware and Software issues.
Data Center Support for Hardware Replacement (Disk, Memory, Processor).
Certifications
Certified: MCP (Microsoft Certified
Professional) A+ (Hardware), N+ (Networking).
Certified: ITIL V3 certification for IT service
management.
Certified: LeanIX Enterprise Architecture
Management EAM (January 2024).
Areas of Expertise
System Architecture & Infrastructure design.
Network Administration & security Solutions.
Cloud Platforms & Virtualization Technologies.
IT systems integration & Automation.
Performance Tuning & Troubleshooting.
Configuration Management & Continuous
Deployment.
Cross-functional Team Collaboration &
Leadership.
Disaster Recovery & Business Continuity
Planning.
Ascent HR Consulting Pvt. Ltd - Bangalore Executive Engineer Jul 1st 2020 - Dec 3rd 2021
Key responsibilities:
Installed and configured Windows 7, Windows 10, and Linux
(Ubuntu & Mint) client systems to ensure optimal performance and user readiness.
Configured network and secure printers.
Solved Desktop and OS related issues.
Resolved a wide range of application and software-related queries, hardware malfunctions, and network issues, including troubleshooting network connectivity problems to ensure uninterrupted operations.
Virtual Machine Operations such as Snapshot, Clone and VM reconfigurations.
Collecting report from Ticketing Tool: Spice work, Helpdesk.
Data Backup: Resign User Data, Outlook Backup.
Manage: Antivirus server Quick Heal, F-Secure & McAfee.
Installing Windows server patches and antivirus update through SCCM.
Team Computers Pvt. Ltd - Bangalore Technical Support Engineer Sep 21st 2019 - Mar 31st 2020
Key responsibilities:
Installed and configured Windows 7, Windows 8 on Client systems.
Installation and maintenance of desktop systems, printers, operating system and application software.
All Outlook issues like configuring the mailbox, creating and adding PST to mailbox, repairing the corrupted PST’s.
Updating and installing patches to all Desktop systems. InKnowTech Pvt Ltd - Bangalore Desktop Support Engineer Nov 21st 2017 - Aug 31st 2019
Key responsibilities:
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and network.
Set up new users' accounts and profiles and deal with password issues.
Prioritized and managed multiple open cases simultaneously to ensure timely resolution and maintain service quality.
Rapidly establish a good working relationship with customers and other professionals, such as software developers.
Conduct electrical safety checks on computer equipment. DSEC - Perambalur IT Administrator
Aug 9th 2016 – Aug 31st 2017
Key responsibilities:
Configure, monitor, and maintain lab systems, including servers, workstations, and networking equipment.
Implement and enforce security protocols to protect sensitive data and systems.
Set up, maintain, and troubleshoot lab hardware, including computers, printers, and specialized devices.
Provide technical assistance for projects or experiments requiring IT resources.