Scrum Master Quality Assurance
Resume:
Rajeshwari Baile
Status: Green Card (Permanent Residence)
Address:**** ****** *****, ***** ****, TX 78613
**********@*****.***
Summary:
Dynamic professional with over 21 years of extensive experience across Quality Assurance Management, Project Management, Business Analysis, and Agile Coaching/Scrum Mastery. Proven ability to manage cross-functional teams, lead enterprise-scale software development projects, and drive business transformation initiatives in highly regulated domains like finance, banking, and technology. Adept at aligning technology solutions with business objectives, fostering collaboration, and delivering innovative solutions within budget and timeline constraints.
For Five Years of Experience as Agile coach, SAFe Scrum master.
For over Eight and Half years, worked as Project Manager in big Banking and Finance domains.
Around Eight Years worked in Quality Assurance Lead/Manager roles.
I have good knowledge of Software Development Life Cycle (SDLC), RUP, Agile Methodology, UML and TOAD.
Experience of acting as scrum master and proficient with Version 1, TFS, JIRA Confluence Tools.
Expertise with web services testing by using SOAP UI.
Expertise knowledge of the datamart and data warehouse development life cycle. Performed all dimensions of development including Extraction, Transformation and Loading (ETL) of data from various sources (Oracle, DB2, SQL Server, Flat files, XML files, COBOL) into data warehouses and data marts using Informatica Power Center and involved in performance tuning on ETL processes and testing ETL Mappings
Excellent verbal, written, and analytical skills with ability to work in a team as well as individually. Strong interpersonal communication skills.
Specifically used SQL for Backend testing to validate the data.
Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, VB Script, VB, Java, C, and C++.
Has good knowledge of SQL, Triggers, Stored Procedures and database connectivity for Back-end testing
Has good knowledge of Web Servers, Database Servers, Application Servers
COMPUTER SKILLS:
Technical Skills:
Languages
C, C++, VB, Java, .NET, ASP and SQL, JCL. Python
Web Technologies
ASP, HTML, DHTML, JavaScript, VBScript, XML, WSAM, Delphi, SOA.SOAP UI
Project Management Tools
JIRA, Confluence
Trello Team Foundation server, MS Project, MS viosio
QA and Defect Management
Selenium, Win Runner, Load Runner, Rational Team Test, Test Complete, Quick Test Pro, UFT.
Data Warehousing Tools
Informatica 7.1.1/8x, Cogno’s, Business Objects.
RDBMS
Oracle, IBM, SQL Server, Sybase
Hardware
IBM Compatible PCs, Terminal Emulators, Pentium PCs, Intel based machines
Reporting Tools
Rational test Manager, Test Director/Quality Center/ALM, PVCS tracker, Rational Clear Quest, SharePoint, BOX
Operating System
Windows and Unix
Methodologies
Agile, Waterfall
Key Responsibilities from 2019 as Scrum Master and BA.
Provide guidance to the team and management of SAFe scrum Values, Practices and Rules, essential adherence to SAFe Scrum methodologies
Facilitate various Scrum activities such as; Quarterly Planning, Sprint Planning with Product Owners Architects, Developers, Designers, System Engineers, BA’s, QA’s
Communicating and directly working directly with the Product Owner to consistently maintain the product backlog and handle changes both in product backlog as well as executing the sprint.
Facilitating daily scrum activities such as Stand-Ups, updates to burndown spreadsheets burndown and charts, backlog reviews, as well as; impromptu meetings as needed.
Building team cohesion and foster good communication between various development teams, QA teams and improve team productivity.
Coach the team on agile principles with a goal of continues improvements.
Creating and maintaining risk issues logs including working with appropriate parties to create mitigation and corrective action plans on upcoming releases, and drafting acceptance criteria.
Facilitate meetings and PI planning with customers to gather the requirements document and explore potential solutions.
Continuous communications on impediments, show stoppers which are the road blocks for successful deliver and coordination with required teams, resolve the impediments for smooth and successful delivery
USAA Bank TX July’2022 – Till Date
Scrum Master/BA.
Working as an onsite Scrum Master/BA on the MVP deposits offers project, the banking products like Checking Accounts, savings accounts, youth savings accounts, youth spending accounts, different relationship with USAA back who gets eligible to get the
OODT tool is used to associate the offers ID’s and send the offer stipulation rules to ODM rules engine, Offers are available to BSAA members based on the criteria met and not met
Working as Scrum master for 2 teams and performing partially BA role to work with APO.
Facilitated Agile ceremonies include daily stand-ups, sprint planning, retrospectives, and backlog refinement for 2 cross-functional teams.
Led Agile transformation efforts, increasing team velocity by 30% through process improvements and coaching.
Removed impediments and ensured smooth workflow, enhancing team collaboration and delivery timelines.
Partnered with Product Owners to refine and prioritize backlog items, ensuring alignment with business goals.
Implemented SAFe practices across multiple teams, fostering scaled Agile delivery.
Conducted Agile training sessions and mentoring for team members, enhancing Agile maturity within the organization.
Environment: Java Angular JS, full stack, Cloud technolgie, Selenium UFT 21X, Protractor.0, Gherkins, Selenium, SOAP UI, JBoss,VB Scripting Visual Studio 10, Sybase, SQL server, Oracle, PL/SQL, Toad, Rapid SQL, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
Freedom Mortgages NJ Oct’2019 – Aug’2022
Scrum Master.
Worked as Scrum Master/BA, on the mortgage applications and functionality, worked on Sales Portal, Lakewood, BATS, Stream, Closing Corp, RCA, RPA, Closer work assignment projects, the main technologies used were JAVA, Angular, Oracle Web technologies. Loan generation to loan disclosers and Loan closer functionalities. Refinance applications, Different Loan types of different levels of approvals and final disposal of mortgages.
Participated in Sprint Ceremonies including Sprint Planning daily stand-ups retrospective meetings for efficient project execution.
As a Scrum Master Analyzed the existing requirements and understood the project objective and goals to translate the requirements into Product Back Logs
Coordinated with product owners’ business stakeholders to analyze the core requirements
Translated all requirements into JIRA user stories, demonstrated the user stores in PI and sprint planning.
Worked with core business teams, helped product owners in all types if documentation
Partnered with Development teams and Architects to get the right design and development of the project.
Efficiently worked on multiple sprints and with multiple teams, delivered 2 weeks and 3 weeks sprints successfully.
Trained teams continuously to meet the done definition and story points based on the complexity of the task not based on time taken.
Worked on 3rd party dependencies coordinated to mitigate the impediments resolve issues within sprint timelines.
Came up with the story points by using planning Poker, conducted daily standups
Updated JIRA stories daily basis worked with burnt down charts and dashboards.
Documented the user stories in JIRA, Spike stories are created for discussion purposes.
Translated the Business requirements discussion into technical and software business requirements
Built the Mockup using UI/UX & Web/App Design Mockups
Conducted regular meetings with project teams, development teams, QA teams
Reviewed the requirements with stakeholders as well as QA/UAT teams
Worked on UAT testing, built UAT test plan, test cases, test execution
Worked on daily status reports, weekly status report
Demonstrated UAT defects in UAT environment.
Environment: Java Angular, SOAP UI, UI/UX & Web/App,Figma, Adobe XD JBoss,VB Scripting Visual Studio 10, Sybase, SQL server, Oracle, PL/SQL, Toad, Rapid SQL, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
Morgan Stanley NY Oct’2016 – Oct’2019
Sr.QA Manager.
As part of wealth Management team, Started in Morgan Stanley as a QA transition Manger from vendor x to vendor Y later started as overall QA onsite Delivery Manger, worked on multiple Morgan Stanley wealth Management projects, MSO Online is a huge client facing application which Integrates with Home, Accounts, Morgan Stanley Access Investment, trading, Home loans Payments, transfers and self-service modules, MS Online integrates with different systems like PADT, IPSIT, 3D Applications. Every module undergoes Monthly release asper Capital Market needs.
As onsite QA delivery Manager/Lead, I worked with PM, BA teams on BRD, SRS and user stories.
Came up with Projects estimates resource requirement s for each phase.
Morgan Stanley Wealth Management teams follow DPRM timelines for each release.
Worked on Test plans reviews, scope and testing timelines for functional and regression.
On huge functionalities like digital Mortgages and trading Projects implements shift automation which helps to find the issues in development environment.
Worked with offshore teams to implement in Gherkin format which is useful for test Automating in Selenium.
Worked on the MSO online application with Angular JS 3 and 4.
I worked as Smart test coordinator to gather the information from different teams like up streams and down streams and presented combined test plan, test completion reports.
Worked in Agile and non-Agile model projects, closely worked with PMs to raise the issues and risks.
Conducted defects triage calls for all projects combinedly, worked with development delivery Managers to fix the defects as per the release schedules.
Worked in Audit teams, all projects 100% to meet Audit Compliance.
Actively worked on Daily reports, weekly reports, PPT, Steering committee meetings related to projects which I am working on.
Raised the risks timely manner, found the extensive test data requirements to meet the wealth Management, Capital Markets data needs.
Show the problem-solving skills timely manner to resolve the issues
Supported production releases almost monthly bases.
Conducted meetings with offshore onsite wherever required like requirements walkthrough sessions product walkthroughs etc.
Worked on Mobile applications and planned the physical mobile app releases.
Used Perfecto tool for Mobile applications testing protractor is used for Automation of mobile applications.
Environment: Java Angular JS4, Python UFT/11.5, Protractor.0, Gherkins, Selenium, SOAP UI, JBoss,VB Scripting Visual Studio 10, Sybase, SQL server,Oracle, PL/SQL, Toad, Rapid SQL, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
Credit Suisse NY Sep’2015 – Oct’ 2016
Sr.QA Manager.
Working as QA Manager on offshore and onsite model project. Managing 8 offshore resources and one offshore lead 3 onsite Leads for multiple Projects, RBPNL, (Risk Based Profit and Loss) RFIT ( Risk and Finance systems) Integration with PCDW ( Product control data warehouse which is ETL)P8 is for generating the exceptions which helps on unexplained trades for each COB dates, this projects all are useful for end users for the Risk analysis, Profit and loss Attribution etc.
Key Responsibilities:
Took overall responsibility on 2 Major Project’s deliverables and delivered as per the Project plans deadlines with efficient time and resource Management skills along with BAU items.
Supported client Manager in all meetings and all deliverables tracking of deadlines planning environments preparation on time, co-ordinate with London teams, APAC teams. Closely worked with 4 Project Managers who worked on deliverables parallel.
Assisted client Manger for every key information Maintained excellent relationship with all development teams, BA teams and development delivery Managers.
Did Python Automation feasibility analysis for RBPL projects replaced complex python scripts by designing much simple VBA Macros delivered with offshore support which saves 80% regression testing time
Took overall reporting responsibility like Monthly dashboards, weekly trends and graphs Daily status reports.
Build all documents right form the scratch to meet the Audit needs from tranche 1 to Tranche 9.
Trained team on Agile Methodology which client is newly implemented.
Sending all key achievements and appreciation emails in separate e-mail
Environment: DataWatch, Panopticon, PythonQTP/11.5, LoadRunner 9.0, SOAP UI, JBoss,VB Scripting Visual Studio 10, Sybase, SQL server,Oracle, PL/SQL, Toad, Rapid SQL, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
Moodys NY June’2015 –Aug’2015
Sr.QA Manager.
Worked as QA Manager/PM on offshore and onsite model project. Managing 8 offshore resources and one offshore lead for a project EDMS (Enterprise data management system) This program consists of MDMS, EDW and Data Intake, first one Data intake is in test execution phase. Specific to Data Intake, this is also called Data Intake Utility framework. It is built as a tool by using Dynamic ETL informatica to support the generic data load process dynamically in to Moody’s internal systems. Data Intake Utility will be integrated in MDMS and EDW eventually. This tool is build with the motive of huge data loads from various types of feeds (files). Web services and Databases. This project is an ongoing project with more of waterfall model.
Environment: MTF,QTP/11.5,LoadRunner 9.0, SOAP UI, JBoss,VB Scripting Visual Studio 10, Sybase, SQL server,Oracle, PL/SQL, Toad, Rapid SQL, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
KPMG Montvale Feb’2013 –June’20 15
Sr.QA Manager.
As QA Sr. Tech working with offshore in site model project, lead 13 offshore, 2 on site, Projects are highly fast phased with Agile Methodology 2 weeks a Sprint. Working on multiple Projects a huge web portal application integrating Silverlight application into a centralized web Portal. GCMS, Cleint Management, Entity Management, Home Page, AI, Partner Track and Fed Tax module. A data warehouse Project Bulk Data import..
Environment: Quality Center 10, QTP/11.5,LoadRunner 9.0, SOAP UI,VB Scripting Visual Studio 10, TFS, Coded UI,Oracle, PL/SQL, Toad, Query Analyzer, Business PVCS, C# Java, J2EE, VBScript, Web Logic, Server 10.3.
Bank of America, JC Feb’11 –Dec’2012
QA Technical Manager
Working as a QA Technical Manager for offshore, onsite model project. Working on multiple projects which related to fixed income, trading, front office and middle office systems. The main applications working on BookMap trading data application, Party CRUD, Dodd Frank, Caesium, LEI Workflow, LEI Reporting (The file from the Depository Trust & Clearing Corporation (DTCC) contains the LEI and the respective Party Name and Address (hereafter referred to as “LEI file”), BASIL-II Project. Working with different technologies and with multiple Teams, the main projects
BookMap is an Trading initiative to provide a single, authoritative repository, which maps ML/BOA party, trading and sub ledger books, enriched with book-specific data, to multiple organization hierarchies. The book data stored in BookMap is maintained and updated by authorized parties through web forms. The organizational hierarchies are maintained by outside groups and BookMap provides the facility to link and cross-link organizational hierarchies to books stored within the BookMap database.
Datawarehousing projects: PME, LEI CSL, LEI Data Matching Logic
Environment: Quality Center 10,QTP/11.0,LoadRunner 9.0, SOAP UI,VB Scripting Oracle, PL/SQL, Toad, Query Analyzer, Business Objects, Informatica 8x, PVCS, C# Java, J2EE, VBScript, Web Logic, Server 8.1
Standard & Poor’s, NY Oct’ 07-Jan’2011
The McGraw-Hill Companies
QA Manager
Working as a QA Manger for offshore, onsite model project. Worked on multiple Projects to meet the target dates and deadlines. Working with different technologies and with multiple Teams offshore was 18 onsite was 4, the main projects working are below.
Structure Finance Projects: worked on Data Warehousing project which is Imake/Project Labor Day: worked with Zenta RMBS Data, TREPP CMBS Data, SAS Zenta RMBS Data, Trepp CMBS Data, LPS Data performance and cash flow data
Databases:-All SF Databases Staging and SFSS, SFDW, SURV_RPT etc.
Other web applications of SF: Credit Estimates, CDO Explorer, SEAM and SF distribution.
Ratings QA Projects: - Rating Gateways related project Quarterly Review
C & G QA Projects:-PDM, Hugin related Databases CMP and CGS.
Some of the downstream application, technologies used are Flex, Java J2EE, JSF,PB, integrated with Data warehouse systems like Informatica, Business Objects etc.
Environment: Rational Test Manager, Rational Clear Quest, Quality Center 8.2/9.2,QTP/9.5,LoadRunner 8.0/8.2/9.0, VB Scripting Oracle, PL/SQL, Toad, Query Analyzer, Business Objects, Informatica 8x, PVCS, C# Java, J2EE, VBScript, Web Logic, Server 8.1
McGraw-Hill, NJ Nov’06-Oct’07
QA Tech Manager.
Worked as a Sr.QA Consultant /Tech Manager to a McGraw-Hill Project. Worked on Lawson Portal Applications. Lawson is a web-Portal application similar to PeopleSoft Financial application. The Main modules are Accounts Receivable, Accounts Payable, General Ledger, Fixed Assets modules. Main project was Lawson Portal upgradation Backend Database is Oracle.
Environment: Test Director 8.0/Quality Center 8.2/9.0, QTP 8.0/8.2/9.0, LoadRunner 8.2, VB Scripting Oracle, PL/SQL, Cogno’s Reports 8.4/8.9,Lawson PVCS, C# Java, J2EE, VBScript, WebLogic, Server 8.1
United Parcel Services, NJ Mar’06-Nov’06
Sr.QA Tech Lead
Chubb Insurance, NJ Oct’05-Mar’06
QA Test Engineer /Lead
Atlantic Container Line, NJ Feb’05-Oct’05
QA Test Lead/Automation Specialist
UngerSoftware, NY Dec’04-Feb’05
QA Team Lead
ViPS Biomedical Services, PA Sep’03-Nov’04
QA Analyst / Automation Specialist
AdvanSoft (India) Sep’96-Feb’03
Education Qualifications:
MS in Computer Science, Osmania University.
PGDCA for Post-Graduate Diploma in Computer Science
Bachelors in Business and Commerce.
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