Office Assistant Customer Service

GLORIA

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Customer

Service

Professional

Objective

>Yaelitel-jalmeae cela mcae

professional, eager to

contribute to the success of the

customer service team, through

dedication and professionalism.

Exceptional communication

skills and a strong commitment

to fostering positive customer

relations.

Education

CCC&TI, Hudson

Phlebotomy Certification

SAP/Catsweb Software

FDA/ISO Certification

Blood Borne Pathogen

Certification

Contact

Lenoir, N.C.

828-***-****

******.***********@*****.***

NZ

Experience

Foothills Employment-Job Placement Specialist

June 2021-Present

Responsible for recruiting candidates for available

employment opportunities. Responsible for maintaining

the employee database system. Responsible for new hire

onboarding paperwork, background screenings, and

administering drug screenings.

Research Carolina-Clinical Research Coordinator &

Regulatory Specialist

June 2016-June 2021

Responsible for updating medical charts and patient

information. Responsible for scheduling patient

appointments. Responsible for current Internal Review

Board Regulation documents are filed per study protocol.

BSN Medical-Product Service Specialist

August 2011-June 2016

Responsible for resolving customer complaints and

issuing refunds. Responsible for quality assurance and

resolving any product defects that may arise.

Contact this candidate