Leslie Beene
Experienced Customer Service
Representative Seeking Work From Home
Opportunities
********@*****.***
Work Experience
Customer Service Representative
Results Cx
November 2022 - December 2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.
Brother Keepers Insurance Agency
January 2007 - March 2021 • TN
Deborah Horne - Jasper Tennessee Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Marion County High School
High School Diploma
May 1997
High School Diploma
Skills
Responsiveness Focused On Addressing Customer Needs Calm and Professional Under Pressure Customer Satisfaction Positive Attitude Internal Policies Outbound Calling Answering Customer Questions Excellent Communication Customer Account Management Customer Needs Jasper Responding To Difficult Customers Courteous With Strong Service Mindset Assistance To Customers