warehouse manager

Yousuf Eid

Logistics, Supply Chain, Warehousing Professional

Dubai +971-**-******* ********@*****.***

Profile

Seasoned Logistics, Supply Chain, Warehousing Professional with over 20 years of professional experience. This enabled me to handle strategic role and deal with planning, make quick well-formed decisions as issues and problems arise. Consistently seeking ways to improve processes and operations while introducing innovations that lead to significant cost savings. In addition to a results-driven approach, always uphold the highest level of work detail and ethical standards. Possess flexibility and adaptability to new situations and evolving organizational requirements. Core Competencies:

• •Large aggregate warehouse experience and the capacity to adopt new concepts with due responsibilities.

• Experience in truck fleet operations.

• Expert in monitoring the quality, quantity, cost, and efficiency of asset movement, distribution, and storage operations.

• Knowledgeable in local regulations, legislation, and health and safety compliance.

• Familiar with necessary recruiting and training procedures for the newly appointed personnel.

• Well-organized, flexible, able to perform under extreme pressure. Experience

DARAK FURNITURE AND FLOORS TRADING LLC, Dubai

Operation Manager 2021 - Present

keep a business competitive by providing insights into the market and developing new services / products or improving existing ones accordingly.

PLATFORMS GENERAL TRADING LLC, Dub

Business development Manager 2019 - 2021

Sales & Business development:

• Identify & develop new business opportunities in all channels.

• •Act effectively as team player with stakeholders taking proactive role in improving overall company performance.

• •Establish / build long term efficient relationship with clients in targeted channel / market.

• •Manage customers ‘needs / expectations in line of company guidelines to ensure win / win relation.

• •Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Team Management Customer:

• •Keep in touch with the dealers, contractors and customers and ensure their continued patronage.

• •Establish & implement strategies to minimize the amount of time required for new staff/manpower to be capacitate & start generating revenue.

AL AQILI GROUP (SURFACE FURNISHING) L.L.C, Dubai

Logistics & Warehouse Manager 2011 - 2019

Spearheaded Planning process, including not limited to Supply chain, Procurement, Inventory Control, Distribution, Logistics, Assets, and Team Management. Strategic & Planning

• Developed annual business plan & Budget.

• Collaborated in new product launch forecasting, ensuring alignment with supply chain and operational plans.

Customer Service Strategy and Supplier Relation

• •Represented the organization in interactions with external companies, maintaining strict confidentiality and safeguarding sensitive information.

• Ensured optimal production planning to enhance customer service while balancing factory and inventory costs.

• •Collaborated with senior leadership of key suppliers to ensure Group objectives were met, focusing on quality, reliability, innovation, and cost-efficiency. Business Integration/Change Leadership

• Managed and improved demand and inventory management systems, ensuring seamless supply chain flow through strong relationships with key on-site functions.

• Collaborated with key personnel and franchise leaders to align warehouse and logistics objectives with organizational goals, while maintaining compliance with safety and production scheduling policies.

Resources Management

• Developed and managed team goals and objectives, overseeing performance management to ensure alignment with business targets.

• •Planned future capacity requirements, ensuring the timely availability of materials and services to meet production and operational needs.

• •Directed a fleet of 50+ vehicles and enhanced routing algorithms, boosting delivery efficiency by 25%.

SOILMEC GULF GROUP, Dubai

Warehouse Manager & Logistics Controller 2004 - 2011 Managed a successful warehouse expansion and consolidation project (two warehouses totaling 35K sq ft and an open yard of 110K sq ft), increasing capacity by 30% while maintaining operational continuity and improving overall storage efficiency.

• Managed site and materials functions aligned with the strategic objectives of the Global Supply Chain and local operation.

• Led a cost-saving initiative that reduced overall warehouse operating costs by 15-20% through space optimization, maximizing resource utilization, and renegotiation of supplier contracts.

• Applied cost reduction principles across warehouse activities and transactions to increase operational profitability.

• Managed shipping operations that increased regional reach, leading to a 50% growth in market penetration across the region complying with JAFZA and local authority regulations.

• Redesigned warehouse layout, space management, and organizational structures resulting in a 25% reduction in picking times and enhanced workflow, which improved order fulfillment speed and accuracy.

• Collaborated with commercial and operational functions to identify cost-saving opportunities and implement efficiency-driven initiatives.

• Ensured compliance with health and safety standards in the workplace and took responsibility for building and stock security.

• Negotiated freight rates for land transportation, securing competitive rates to maximize profit margins.

DISTRIBUTION INTERNATIONAL CENTER, Dubai

Warehouse & Logistics Coordinator 2000 - 2004

• Overseeing all supply chain operations assuming full accountability on purchasing and customer management operation across the region subsequently addressing and resolving shipment and inventory issues.

• •Warehouse Management: Controlled warehouse operations, ensuring a competent workforce and well-maintained equipment to meet company objectives.

• •Stock Control Systems: Developed and implemented effective stock control and audit systems to maintain optimal inventory levels for operational needs.

• •Procedural Development: Established and enforced procedures for vehicle maintenance, warehousing, and safety standards.

• •Inventory Organization: Organized and managed inventory, storage, and transportation processes for efficiency.

• •Shipment Oversight: Ensured the safe and timely pick-up and delivery of shipments, monitoring costs, timelines, and productivity.

• •Supplier Relations: Liaised and negotiated with suppliers and retailers to optimize supply chain relationships.

• Developed machine learning models for prediction

• Collaborated on A/B tests, increased click-through Education

Cairo University, BS Education 1991

Major: Social Service Minor: Philosophy and psychology Skills & abilities

• Strategic Planning

• Startup Operations

• Project Management

• Asset Management

• Forecasting &

Budgeting

• P&L Management

• Transportation and

Fleet Management

• Leadership and

Team Management

• Vendor Negotiations

• Communication and

Influence

• Customer Service

Orientation

• Stress Management

and Resilience

Achievements

• Led initiatives that resulted in a 10-20% reduction in supply chain costs by optimizing logistics, renegotiating supplier contracts, or improving procurement strategies.

• Reduced inventory carrying costs by 15-25% through implementation of efficient inventory management systems, while maintaining optimal stock levels.

• Achieved a 99.9% inventory accuracy rate by implementing advanced warehouse management systems (WMS), barcoding, and real-time tracking, minimizing errors and improving stock control.

• Achieved zero workplace accidents over a three -year period by introducing rigorous safety protocols, regular staff training, and compliance with health and safety regulations.

• Improved staff productivity by 20% through the introduction of a structured training and development program that enhanced skills and operational knowledge among the warehouse team

• Increased on-time delivery rates by 35% through better coordination of logistics, warehouse management, and inventory control, leading to improved customer satisfaction.

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