Customer Service Representative

Moizuddin Mohammed

**** ****** ********

Mississauga, Ont (L4Z3S1)

Cell#647-***-****

*******@*****.***

CAREER OBJECTIVE

Looking for an employment where the management appreciates & rewards for hard work, creativity and dependability

SUMMARY

Continuous learner, quickly grasps new technologies

Flexible team member, adaptable to diverse environments

Punctual hard worker with strong communication skills and a positive attitude

TECHNICAL SKILLS

Operating System

Windows Linux, Windows 95/98/2000, 2003, XP, Vista

Professional Experience:

CUSTOMER SERVICE REPRESENTATIVE: 2022 - 2024 Rogers centre (Canada)

●Handled customer questions and complaints over the telephone in a prompt, efficient and professional manner.

●Actively participated in the continuous improvement of the business process, usually as a member of a project team.

●Collected data, established facts, and drew valid conclusions of the customer issues.

●Worked closely with telephony team to develop, maintain and optimize contact

routing solutions.

Sheraton hotel (Attendant) 2020-2021

●Monitored all strategies and achieved goals.

●Maintained customers’ orders and processed it.

●Managed all transaction orders as per requirement

●Remarkable experience in customers service

●Ability to work within a team environment.

●Amazing customer service skills.

●Ability to adapt to changing in work.

Contact this candidate