Supply Chain management skills, procurement and logistics, inventory

LILIAN WANJIE

Procurement and Logistics Officer

+254********* **********@*****.*** Nairobi, Kenya LinkedIn PERSONAL PROFILE

As a Procurement and Logistics Officer with a background in Procurement, Logistics, Demand Planning, Warehouse oper- ations and Inventory Management, I bring extensive expertise that drives cost reduction, operational performance and customer satisfaction. I am eager to explore new opportunities in this field. KEY COMPETENCES

• Supply chain management systems skills (IMS,

WMS)

• Procurement and Vendor Management

• Logistics and Distribution

• Strategic sourcing and supplier relations

• Compliance and Risk Management

• Problem solving and Cost Reduction Strategies

• ERP Systems: SAP

• WMS Software

• MS Office Suite (Excel, Word, PowerPoint)

• Data Analysis Tools

• Leadership and effective decision-making skills

PROFESSIONAL EXPERIENCE

Fulfillment Centre Lead, mPharma Africa Jan 2024 – Present Promoted to Fulfillment Centre Lead where I oversee & manage inbound and outbound operations for a high-volume ware- house.

Accomplishments

• Implemented new workflow processes that reduced order processing time by 20%, ensuring faster turnaround times for our clients.

• Led a team of four to achieve a 95% order accuracy rate through targeted training and performance monitoring.

• Redesigned receiving processes, improving efficiency by 99% and reducing labor cost by $15,000 annually.

• Managed fulfillment of over 10,000 orders monthly, maintaining high standards of quality and customer satisfaction.

• Successfully scaled warehouse operations to accommodate a 30% increase in order volume during peak seasons with- out compromising service quality and spearheaded the integration of a new warehouse management system.

• Provide closed loop feedback and action points for continuous improvement initiatives within the timeframes Acting Assistant Supply Chain Manager (Secondment)- Uganda, mPharma Africa Aug 2024 – Oct 2024 Selected for a secondment mission to Uganda to oversee and optimize warehouse, procurement and inventory operations. Accomplishments

• Led cross-functional teams to reduce order processing time by 30% by streamlining warehouse and inventory opera- tions through process optimization and team training.

• Successfully managed a warehouse relocation project, resulting in a 50% improvement in storage capacity and re- duced operational cost by 82.5%.

• Implemented a new inventory tracking system, leading to a 25% improvement in stock accuracy and a 30% reduction in stockouts, improving overall customer satisfaction.

• Achieved a 98% delivery accuracy rate by improving communication between procurement and logistics teams, along with enhancing tracking and reporting systems.

• Enhanced supplier performance by 15% through strategic supplier relationship management and contract negotia- tions, resulting in more consistent delivery times and reduced lead times by 10%. Inventory Control Associate, mPharma Africa Feb 2023- Dec 2023 I utilized Perpetual Inventory Management Systems to monitor cost and stock levels on a monthly transaction-by-transaction basis for all mPharma stores in Kenya.

Accomplishments

• Implemented a Perpetual Inventory Management System, reduced pilferage while saving 29% in costs through monitoring and stock level optimization

• Conducted monthly stock takes in collaboration with operations and finance teams for all mPharma branches in Kenya, resulting in a $20,000 quarterly reduction in discrepancies and variances. Ensured alignment between warehouse manage- ment systems, SAP and physical inventory counts.

• Implemented FIFO and FEFO methods. Assessed risks in ERP & POS systems to investigate fluctuations. Demand Planning Intern, mPharma Africa July 2022- January 2023

• I ensured monthly stock cover across the business, coordinated with retail, wholesale and marketing teams to achieve accurate forecasts and aligned procurement with formulary needs. I participated in S&OP planning meetings to re- solve priority conflicts, supported the onboarding of new pharmacies and drugs. Prepared stock holding reports, and monthly S&OP reports

EDUCATION

Bachelor of Procurement and Logistics Management

KCA University

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