ALEJANDRA ROMERO
***** ***** ***** **. ******* TX +832*******
*************@*****.***
EDUCATION
High School Dipoma
Eveolution Charater Academy High School MAY 2022
Information Technology Intern
¢ Collaborate with a team of three staff members on an innovation project to determine a business practice model
that will promote and improve operational systems between internal and external stakeholders
¢ Review previous program contracts and develop an analysis model to assess future contracts within the department
* Conduct research on current business solutions with clients to determine additional services to increase
department revenue
ADDITIONAL EXPERIENCE
¢ Maintain operations of all video and table games by scheduling service requests, troubleshooting malfunctions, and
responding to player requests for assistance
¢ Collaborate with management to source new machines for game room, organize delivery and create mock floorplan,
process invoices, and promote game arrival to rewards club members
SKILLS
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Quiet and secure work environment during working hours