Front End Back

Tony L. Brown

Address: ***** **** ***** **** ****, Unit B Apt. 126, Centennial, Co 80015 ./ Cell: 720-***-****/ Email: ********@*****.***

Objective Seeking to expand my experience as a collector in an esteemed organization where I can exploit my potential and service skills for delivering promising work. I would like to offer my expertise and excellent work ethics to enhance the productivity of this organization.

Experience Server

Chilli's Bar and Grill

Current- My job is to simply become a tip magnet, provide a clean restaurant, amazing service and make as much sales and tips as possible. I've worked at the Aurora Mall location and now at Arapahoe crossings.

Loan Recovery Specialist

11/14/11 to 04/07/12 VIRTUOSO SOURCING GROUP

I achieved 2 awards within a few months of being there which included collector of the month and team player award. Exceeded the amount of accounts worked (more then 150). My duties consisted of things call count, skip tracing, front end, back end, rehabilitations and principal & interest. Ability to analyze facts to determine additional info necessary to collect on an account. Monitored on calls daily, call times, and notes for the accounts. Collected on accounts to supersede monthly goals and bonus criteria. Collector

06/11 to 11/11 Wyse Financial Services

I also collected on Nordstroms, Boa, and Chase credit cards here. I hit goal the first month then the very next month then I bonused after superseding the next goal. I was monitored on the fdcpa, the “Foti” message, identifying the party, giving the mini-miranda, and identifying myself all at the appropriate times allotted. I were to hit my call counts, and also had a strike down goal daily to ensure my success at

“eom”.

Collector

10/10 to 04/11 CREDITORS FINANCIAL GROUP

We were to collect on BOA, MBNA, Chase, Medical ETC... I collected 14K in the first month when my goal was 10k Call count, skip tracing, front end, back end, rehabilitations and principal and interest. I also did cross calls and was responsible to close on the account for another collector. Loan Recovery Specialist

01/05 to 09/10 EOS CCA, Denver, CO

Made over ten awards throughout the years which included MVP, collector of the month, and team player award. Exceeded the amount of accounts worked (more then 150). I was a manager of a team of 10 with goal such as call count, skip tracing, front end, back end, rehabilitations and principal and interest.

Ability to analyze facts to determine additional info necessary to collect on an account.

Monitored on calls daily, call times, and notes for the accounts. Collected on accounts to reach over monthly goal and bonus criteria.

Collections, delivery and repossession.

01/03 to 01/05 Color Tyme Rent to Own, Aurora, CO

Greet public in person and over telephone.

Collected all unpaid goods through phone calls.

Looked up and ordered items on the computer system. Answered questions and resolved complaints from various accounts by telephone or written correspondences.

Calculated balance and reconciled cash drawers, cash receipt spreadsheets and other records.

Repossession of unpaid items.

Education University of Nebraska

2003

Regis Jesuit High School, Centennial, CO

1999 to 2002

Diploma

Professional Profile Highly motivated professional with excellent record of Your Name

Address, phone, fax, email

accomplishments.

Extremely organized and dedicated with positive attitude. Able to remain calm and productive in stressful situations. Able to be firm yet tactful.

Displays excellent written, oral, communications and negotiating skills.

References More References are available on request. My references are as follows. Julian Sanchez who works there.

#1.Peggy Rudden founder for advocates for children casa @ 303/324/6270. # 2. John Craddock Hr. director at Eos Cca 303/267/4150. # 3. Renee Revels X nurse and current daycare owner@720/277/3396.

Your Name

Address, phone, fax, email

Contact this candidate