Customer Service Security Officer

Robert wheaton

Biloxi, MS *****

*********@*****.***

+1-228-***-****

Professional Summary

Results-driven security professional with 15+ years of experience in law enforcement and security operations. Skilled in conflict management, customer service, and quality assurance. Possesses certifications in first aid, CPR, and AED. Proficient in Microsoft Office and Powerpoint. Proven ability to work effectively in high-pressure environments and manage multiple responsibilities. Work Experience

Security Officer

Social Security Administration-Gulfport, MS

April 2008 to Present

Keep everyone safe and order.

Armed Security Officer

NORTH AMERICAN SECURITY-Jackson, MS

November 2018 to April 2022

Secure property, providing cpr and first aid when needed, protecting government employees, screening individuals, checking for weapons, detainment

Working closely with local authorities. Ct.

Sales Manager

Point Cadet Pawn-Biloxi, MS

May 1996 to August 2005

Manager of all sales in accordance to market movers. Managed inventory, Staged the sales floor t captivate customer attention when entering the store. Handling of large sums of money. Ect.. Education

High school diploma

Newton High School - Newton, MS

Skills

• Security

• Surveillance

• Loss Prevention

• CCTV

• Computer Operation

• Customer Service

• Microsoft Excel

• Food Preparation

• Cash Handling

• Packaging

• Leadership

• Law Enforcement

• Conflict Management

• Supervising Experience

• Intelligence Experience

• Microsoft Powerpoint

• Sales (10+ years)

• Retail sales

• Computer literacy

• Computer skills

• Military Experience

• Management

• Delivery Driver Experience

• Driving

• Emergency Management

• Interviewing

• Protection services (10+ years)

• Writing Skills

• Typing

• Communication skills

• Live chat

• Time management

• Microsoft Office

• DoD Experience

• Quality Assurance

• English

• Telecommunication

• Employee Orientation

• Help Desk

Military Service

Branch: United States Army

Service Country: United States

Rank: E3

Engineering

Commendations:

Recognition

Certifications and Licenses

Baton Permit

Guard Card

Armed Security License

AED Certification

Driver's License

First Aid CPR AED

Pepper spray

Tactical combat

Piv Department Homeland Security

Usa Attorney's Office Clearance

Military training

Act 120

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