Customer Service Assistant Manager

Samuel Oyerinde

***- **** ***** ******** ***, Oakville, ON L6J7T4

Mobile:416-***-**** e-mail: ****************@*****.***

OBJECTIVE: Seeking a Construction and Carpentry

PROFESSIONAL PROFILE

• 15 years’ experience working construction and repair of building frameworks and structures such as cabinets, bed frame stairways, door-frames, partitions, and rafters.

• have strong attention to details and a very good knowledge of different carpentry materials.

• Carefully study blueprints and sketches

• Execute measuring activities

• Cut, shape and smooth the needed material

• Build stairways, doors and window frames, partitions and rafters

• Carve and assemble furniture, kitchen cabinets, siding and drywall

• Install items where designated

• Conduct repairs and maintenance of buildings

• Layout floorings, roofing or drywalls ensuring they are leveled and compatible

• Ability to fix door knobs, keys and a professional handy man

• Ability to work alone and in the team as needed

• Supervisory and assistant manager experience for three different employers

• Major strengths: customer relations, multitasking and leadership

• Instrumental in the set-up and operation of a new restaurant

• Trained staff to becoming independent contractors

RELEVANT SKILLS/QUALIFICATION

SUPERVISORY

• Excellent leadership skills: listen to opinions, provide constructive feedback, open communication and delegate work load evenly

• Managed up to thirteen staff members per shift

• Provided excellent customer service: friendly, ability to asses needs and intervene when problems arise, building rapport and client relations during and after completion of project

• Managed flow of bar: coordinated reservations and set up, section allotments for staff, and entertainment set up and coordination

OPERATIONS

• Closely involved in the start-up and operations of a new restaurant: consulted on bar set up and floor design, manual labour, influence in hiring/staffing, training and day-to-day trouble shooting

• Opening and closing duties: balancing cash, inventory controls and ordering, sales processing, POS system closing, debit/credit machine closing and balancing, and data base creation of sales purchasing and GST paid

TRAINING

• Led groups and individuals through training processes: familiarized with POS systems, layout, rules and regulations, addressed questions and concerns

WORK EXPERIENCE

Residental Carpenter Sam Faith Ventures Nigeria 1998-2020

EDUCATION

African Secondary School Nigeria 1991

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